by George Sotiropoulos | Nov 9, 2023 | Customer Experience, Business Value
The Pricing Pimps were out in full force.“Do you need web development, apps, your car serviced, your ACs cleaned, and a personal wipe?…“We can do all that and more for cheaper than anyone else.“Call us.. and if you don’t want to hear from us.. call us anyways...
by George Sotiropoulos | Nov 7, 2023 | Customer Experience, Business Value
I’ve always said there are two industries you can learn a lot from when it comes to business.Restaurants and professional sports.Now for restaurants, it’s obvious. Everyone has an experience with restaurants. There are so many of them that you get to...
by George Sotiropoulos | Nov 6, 2023 | Customer Experience, Business Value, Scaling the Business
Besides staffing, acquiring customers can often be your biggest or one of your biggest expenses.Imagine you could do it for free?And pick up the best types of customers you want?It’s not magic.In fact, it’s a key strategy that many direct sales businesses follow but...
by George Sotiropoulos | Nov 3, 2023 | Business Value, Customer Experience
Listening to your customers isn’t just about hearing their words—it’s about understanding their hearts. I created a quick infographic distilling the essence of customer listening into action into 5 clear steps. Learn how to tune into your customers’...
by George Sotiropoulos | Oct 30, 2023 | Business Value, Customer Experience, Scaling the Business
It was one of those days.My eldest daughter has been throwing up all night and the younger sister fell out of her bed and started crying.When I went to the younger sister to try to comfort her she violently waved me away and screamed loudly for MamaAnd she was...
by George Sotiropoulos | Oct 27, 2023 | Customer Experience, Business Value
I was at a one day exhibition over the weekend with some of the smartest entrepreneurs you could find.Visionaires in tech and other areas showcasing what they have created and how it will change our lives.I only planned to visit an hour to say hi to my friends but...
