by George Sotiropoulos | Dec 13, 2023 | Customer Experience, Business Value, Scaling the Business
In my previous career we built a multi-million dollar business on the back of a dozen or so regular clients.We met them regularly.Talked to them almost every day.Invited them to step away from the computer screens and join us for a coffee or a walk around the business...
by George Sotiropoulos | Dec 13, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
Hi , I’m sending this email as I get ready to take my wife and 2 little girls on their Christmas Break holiday. We checked in our bags a day early so we can have a very smooth morning commute to the airport and go directly to the flight early tomorrow morning. While...
by George Sotiropoulos | Dec 13, 2023 | Customer Experience, Business Value, Dependency on Owner, Scaling the Business
Ever been asked what you do what you do?It’s the question that gets to the heart of your customer experience because it determines the intensity and delivery of what you will do.Do it for just the money… and the experience will be transactional.Do it because you...
by George Sotiropoulos | Dec 5, 2023 | Business Value, Customer Experience, Scaling the Business
Yesterday I related how George Business Advisor GPT was asked 3 tips for growing a business. The first step was as follows:Differentiate Your Business: Differentiation is key to standing out in a competitive market. Understand the core desires of your target market...
by George Sotiropoulos | Dec 1, 2023 | Business Value, Customer Experience, Scaling the Business
Patek Phillipe Complications watches can start at $35,000 – $165,000 depending on the model and are a symbol of success, elegance, and grace and a dress watch of choice. On the other hand, a Casio MQ24-7B2 Watch will set you back $16.00 on Amazon or the price of...
by George Sotiropoulos | Nov 30, 2023 | Customer Experience, Business Value, Scaling the Business
Imagine a middle-aged overweight man who after years of sweets has an excruciating toothache.So bad that he has to miss his meeting with his Tax Advisor who was helping him with a Tax Fine of $25,000 he was facing and causing him sleepless nights.This man, who we...
