Our Daily Blog

cartoon of bal player running the bases
Dependency on Owner
George Sotiropoulos

Home Run Delegation Part 1

Fun story from my childhood about mentoring. I’m mentioning it because there are some lessons in there that you can apply when delegating.

Many of us delegate by throwing the cat into the deep pool and letting it swim technique… and of course the cat drowns…

There is a better way.. and many of us have already experienced it in our lives as I did in this instance… and it’s lessons we can pass on..

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November 2, 2022 No Comments
Person running on hamster wheel
Business Value
George Sotiropoulos

3 Ways to Transform Your Experience of Owning a Business

We all want to live our lives and not be at the mercy of a boss, but owning a business and working for yourself often means having no free time. It feels like you’re always working, with obligations that take up your whole day from morning until night – even when you’re at home!

There is an easier way!

With these three steps, owning a business becomes more enjoyable, as we free up our time and build wealth on top of everything else…

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October 27, 2022 No Comments
picasso type picture with one person trying to hear what other is saying
Customer Experience
George Sotiropoulos

Don’t Bother, I Can’t Hear You

Have you ever tried to explain yourself to someone who is hard of hearing and refuses to do anything about it? Do your customers feel that way when they speak with you?

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October 21, 2022 No Comments
Owner walking home late at night
Dependency on Owner
George Sotiropoulos

5 Things That Really Suck When You’re The Big Boss

As a business owner, you wear a lot of hats. You’re the CEO, the CFO, the janitor, and everything in between. It’s a lot of work, and it can be frustrating at times. Here are the most common 5 frustrations I hear—and the solution that solves them all…

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September 28, 2022 No Comments
rocket representing your business taking off in a sea of ruins representing touch economic times
Business Value
George Sotiropoulos

Invest in Service when the Economy Gets Tough

When the economy takes a turn for the worse, business owners’ first instinct is to cut costs. They’ll slash prices, fire staff, and skimp on quality to try and preserve their profits.
They think they can keep profits the same even with lower revenue by reducing costs and slashing prices to increase volume.
In almost every case, they’re wrong.

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September 22, 2022 No Comments
waiter in tuxedo serving dog food
Customer Experience
George Sotiropoulos

Why Feed Your Customers Dog Food?

Too many companies nowadays treat customer service as an expense, not the investment it is. They’ll roll out the red carpet for you when they’re trying to sell you something, but once you’re a customer, they couldn’t care less about you.

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September 18, 2022 No Comments
Dependency on Owner
George Sotiropoulos

Does Leaving Your Business For A Day Feel Like Leaving It With 17-Year-Old Party-Hungry Teenagers?

How do you go from Risky Business to a Business where you don’t have to be there every hour of the day?
As a business owner or CEO, you can’t be everywhere at once. You have to trust that your employees will do their jobs and not party like it’s 1999 (or 2022). But how do you make the leap from risky business to hands-off business? Here are four tips to get you started.

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September 11, 2022 No Comments
Scaling the Business
George Sotiropoulos

How to Scale a Business on a Limited Budget

Do you hate turning away customers because you are just too busy to handle the ones you have? Would you like to scale but have a budget that is too tight to do so?

Some quick basic steps can help you start scaling and generate the cash flow you need to make the necessary investments to really take your business to the next level.

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July 28, 2022 No Comments
Scaling the Business
George Sotiropoulos

Grow or Stretched too Thin?

Do you ever feel like you’re being pulled in a million different directions? That you can’t possibly take on any new business because you’re already stretched too thin?

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July 10, 2022 No Comments
Customer Experience
George Sotiropoulos

Are you Advertising ..to Drive Away your Customers?

It’s so easy to chase the latest shiny object. This includes using “powerful” marketing and persuasion principles, but doing it the wrong way. Basically, you need to deliver what you promise…

Don’t catfish your customers…

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June 14, 2022 No Comments
Customer Experience
George Sotiropoulos

Cost of Cheap Service

Cheap Customer Service doesn’t save you money.. It costs you current and future earnings at multiples much higher than the small margin you save by shortchanging the most important facet of your business.

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June 9, 2022 No Comments
Business Value
George Sotiropoulos

The Discipline to Grow and Sell a Business

Building and selling a business requires two types of discipline: 1) Focusing on your niche to build an independent, scalable and successful company, and 2) Focusing your actions and decisions on those that build the most valuable and least risky asset. The type of asset a future buyer would pay the highest money to acquire.

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January 7, 2022 No Comments
Business Value
George Sotiropoulos

Cash Flow – Overlook it at your risk

Forgetting or overlooking cash flow is not only a risk to the viability of your business, but can often reduce the value of your business. Instead if you can drive up your cash flow you will often drive up the value of your business and reduce your stress in the process.

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August 4, 2021 No Comments
Business Value
George Sotiropoulos

Value of your Unique Brand

The Music Industry Illustrates the sometimes exponential value of owning a unique brand. Artists like Bruce Springsteen who own their name, Amazon who owns their distribution experience and Peloton who owns a unique community all illustrate how these unique aspects drive up their respective values.

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July 6, 2021 No Comments

Why you SHOULD Fire Yourself..

If you are a business owner you will often have to “fire “yourself from the day-to-day grind of your business so you can truly unlock the value of your business.

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June 21, 2021 No Comments
Business Value
George Sotiropoulos

How To Grow the Value of My Business

To Grow the Value of my Business requires more than just increasing profits. It requires me to optimise my business on the 8 key value drivers a potential buyer would look at.

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June 18, 2021 No Comments

When Cross-Selling Too Much Hurts Your Business

As you know, it is far easier and efficient to cross-sell a new product to an existing customer than it is to market and find a new customer for that product.
If you are looking to just grow your top line revenue, then cross-selling is a very effective technique.
However, you do have to be mindful as to the extent of your cross selling and how it affects your revenue diversification. In some instances, if you cross-sell your existing customers too much stuff, it could make your business far less valuable.

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May 5, 2021 No Comments

Upgrade Repeat Customers into Repeat Business Subscribers

Amazon Prime is arguably one of the most successful examples of a company transforming its repeat customers into repeat business subscribers on the planet.

Not only did the average customer life time value (LTV) more than double, the the success drove tens of thousands of non Amazon customers to subscribe and engage with the company off the bat as repeat subscribers.

As Amazon knew (and clearly illustrated) repeat business drives the value of a company, but not all repeat business is the same.

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April 29, 2021 No Comments

The Joy of Running an Independent Company

“I wasn’t being strategic, I was going through a divorce!”
Divorce often sinks a company but John the owner was able instead to transform his company into an independent asset. Today he works 90% less hours, his company is growing, and he enjoys the business much more.
is your business independent or does it own you?

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April 25, 2021 No Comments

10 Buyer Questions

10 Questions Often Asked When Looking to Sell Your Business One of the most intimidating aspects of selling your business can be facing the barrage of

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April 18, 2021 No Comments

Classical Wisdom and Business Success in the 21st Century

Wisdom is not the same as Intelligence or even technical knowledge. Thousands and tens of thousands of very smart business owners were technical experts at what they produced and should have had business success, but their companies lie in unmarked graves across the economic landscape.

Lack of market demand is the primary reason provided for many start ups failing, but that does not fully explain why 50% of SMEs fail within five years.

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March 29, 2021 No Comments

A Common Goal of Successful Business Owners

“Prepare the business for a sale even if no intention to sell currently or in the future”
Why ? Because if you are preparing to sell from now (even if you do not intend to actually bring the business to market anytime soon), you will position your business to provide you multiple options when it does come to exit. That can mean passing along a well-functioning business to your children (instead of a lemon that prematurely ages them as they struggle to deal with its inherited issues and problems), selling your business at a premium (due to multiple and/or strategic buyers) or other options in between (minority sell off, etc)

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March 16, 2021 No Comments
Business Value
George Sotiropoulos

The Thief You Never Saw Stealing Your Freedom and Running Your Business – Part 2

Customers in. Customers out. Your business is running like a hamster wheel you can’t escape.
You’ve cut prices, offered discounts, and even slashed costs. But you’re still sprinting just to survive.
Why? Because there’s a Thief you haven’t seen yet. And he’s silently killing everything yo have been sacrificing and building…
This story might hit closer to home than you’d like

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February 5, 2025 No Comments
Woman on a chessboard surrounded by white pieces looking out through circular windows to an unclear sky.
Business Value
George Sotiropoulos

Are You Growing Wealth or Consuming Income?

What if the way you’re running your business is setting you up for failure?
Most business owners focus on one thing—more income. More sales, more cash flow, more profit. Sounds smart, right?
But there’s a silent killer lurking in that mindset… one that’s destroyed once-thriving businesses overnight.
I’ve seen it happen. You probably have, too.
The worst part? Most people don’t even realize they’re making this mistake.
Here’s what you need to know before it’s too late.

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January 31, 2025 No Comments
George smoking a cigar and a beer after successful delegation
Business Value
George Sotiropoulos

George.. I just Had to Share This

Ever feel like you’re stuck doing tasks that aren’t moving your business forward? At last night’s Happy Hour, one business owner shared with me after the event how he planned to reclaim 15 hours a week just by applying the key lessons on delegation we discussed. He realised those hours spent on emails, bookkeeping, and admin were costing him real opportunities—like landing high-value clients.

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January 31, 2025 No Comments
white bichon poode dog on top of a board table chasing her tail while surrounded by business people sitting around her.
Business Value
George Sotiropoulos

Is Your Business Chasing its Tail?

This morning, I came home to my dog losing her mind with excitement—running back and forth, grabbing her toy, acting like a puppy again.
Cute, right?
But here’s the thing: I stepped out again a couple of hours later…for one minute. And she did the exact same over-the-top welcome.
It got me thinking about business—and why being “more of the same” is the kiss of death.

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January 28, 2025 No Comments
big model football player in black surrounded by little players in red running around him
Business Value
George Sotiropoulos

Tired of Pep Talks…. Here is a real plan for your business

In 1987, my football team won exactly one game.
Our coach thought positivity could save us. Spoiler: it didn’t.
So, what did a bunch of frustrated teenagers do? We turned our frustration in the wrong direction. Immature? Absolutely. But the lessons from that disaster of a season stuck with me for life.
Fast forward to 2025, and I’m sharing a very different kind of game plan for winning in business.

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January 27, 2025 No Comments
George smoking a cigar and a beer after successful delegation
Business Value
George Sotiropoulos

Gain the Clarity that Drives Results – Join Us

Aileen came to us stuck.
She needed to decide whether to invest in or divest one of her divisions—a decision worth millions.
In 60 minutes, she had her answer.
Not because I told her what to do. Not because I overwhelmed her with frameworks or formulas.
But because I guided her …..

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January 24, 2025 No Comments
guy in a cluttered office with papers everywhere showing overworked business owner
Business Value
George Sotiropoulos

Can’t Delegate.. Here’s How to Fix That for Good

Delegation isn’t about “letting go”—it’s about leading smarter. Yet so many business owners struggle to step away because their team just can’t handle the load.
Here’s the kicker: it’s not your team’s fault. It’s a skill you need to master.
Want to know how one business owner went from being the bottleneck to having a business that runs without him?
I break it all down here

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January 22, 2025 No Comments

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