by George Sotiropoulos | May 18, 2023 | Customer Experience, Business Value, Scaling the Business
My wife’s birthday is next month and it’s one of those milestone events ( I won’t say which one).It falls on a Friday, so it would be great if we could go out for a meal together, just me, her, and our two daughters.Now picture this.We are sitting to eat at the table...
by George Sotiropoulos | May 17, 2023 | Customer Experience, Business Value, Scaling the Business
If you’ve ever heard the term “segregation,” your mind might instantly jump to the dark days before the Civil Rights Movement. When Rosa Parks was asked to move to the back of the bus, refused out of dignity, and inspired the Civil Rights movement in...
by George Sotiropoulos | May 16, 2023 | Business Value
For those who have seen it, who can forget Field of Dreams and the Baseball players from the past who come back to life to play in an Iowa cornfield that was made into a baseball field.The inspiration? The ghostly statement “If you build it, they will come.”This is...
by George Sotiropoulos | May 15, 2023 | Business Value
It’s been amazing watching how many people jumped into Chat GPT and AI (including yours truly). In fact, I believe Chat GPT hit 1 million users in less than a week blowing away the previous record of 1 million users in four months.And there is a lot of chatter about...
by George Sotiropoulos | May 12, 2023 | Business Value
Continuing our Story from Yesterday… It’s ironic but Alex and I didn’t communicate openly. I think we tried to avoid difficult or uncomfortable conversations and so we swept things under the rug. Until the rug was too full and collapsed the floor underneath...
by George Sotiropoulos | May 11, 2023 | Business Value
An email about lessons learned when exiting a business partnership.Dear XXXXX,When I started my business with my best friend, Alex, I never imagined that we would end up in court over the company. It was painful but gave me a lesson I want to share with others to...
by George Sotiropoulos | May 10, 2023 | Business Value
HI,Slight change of tack today..Courtesy of List25.com…“Have you ever heard of Robert G. Heft? You know, the dude who designed the American flag back in 1958? No? We’re not surprised!Believe it or not, Robert created the most famous flag design in the world as part of...
by George Sotiropoulos | May 9, 2023 | Business Value
Hi ,Thought I’d share some Q&A from yesterday’s story about John.Q. As a business owner, I’m curious about the mistakes John made with his financial records and tax filings. Can you give me more examples of his mistakes and how it hurt his...
by George Sotiropoulos | May 8, 2023 | Business Value, Scaling the Business
Do you know John?He was a real salt of the earth entrepreneur. He worked hard, saved his money, and jumped in to start his own company. He put in long hours, made difficult decisions, and slowly but surely, his business grew.Years went by, and John’s business...
by George Sotiropoulos | May 5, 2023 | Customer Experience, Business Value
Netflix has a documentary “Don’t Pick up the Phone” which is a true story of how a sexual predator called fast food stores in small towns all across the United States and just by pretending to be a police officer over the phone, instructed and succeeded in getting...
