by George Sotiropoulos | May 4, 2023 | Business Value, Customer Experience
We like to do business with those we trust. Even if we do not personally like them, if they are trustworthy we will still do business.I saw this in my financial services days where we had certain people who were not very likeable, but their clients trusted that they...
by George Sotiropoulos | May 3, 2023 | Uncategorized
In my morning commute this morning, I was greeted by a permanent concrete barrier blocking the main road out of my area. Without any prior warning, I was forced to take a 1 km detour to drop the kids off. While not a huge inconvenience, it got me thinking, how often...
by George Sotiropoulos | May 2, 2023 | Business Value
As a business owner, when you look for ways to grow and increase profits, it becomes very tempting to fall for marketing or consulting solutions that promise all kinds of amazing benefits.Unfortunately, some of these solutions are nothing more than “shiny objects”...
by George Sotiropoulos | May 1, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
You’ve worked hard to get your business off the ground and while you may be doing everything yourself, there’s no reason why you can’t scale up your business into a sellable asset.Here are suggestions to avoid wasting time or money as you grow your business. Get the...
by George Sotiropoulos | Apr 26, 2023 | Business Value, Dependency on Owner, Scaling the Business
A profitable business is usually a good sign that things are going well. But sometimes, even profitable businesses can’t seem to find any investors or buyers.Patrick and the Chocolate FactoryWhen Patrick started his chocolate factory ten years ago, everyone...
by George Sotiropoulos | Apr 25, 2023 | Uncategorized
Yesterday, I posted a video from 1988 of a beach bar I visited in Greece.The brief 3-minute clip shows young people aged 18-24 in groups, chatting, having fun, and simply savoring the moment.What most of you noticed and commented on?No mobile phones.Everyone is...
by George Sotiropoulos | Apr 24, 2023 | Customer Experience
My sister was at our childhood home and stumbled upon a treasure: a home video from 1988. She converted it to digital format, sent it to me, and it brought back a flood of memories that I just had to share with you.And also an insight for Business in 2023 which I’ll...
by George Sotiropoulos | Apr 21, 2023 | Business Value, Customer Experience, Scaling the Business
Being a small business owner is no easy feat. With long hours, endless responsibilities, and constant uncertainty, it’s a wonder that anyone wants to do it at all.However, the reward for those who succeed is well worth the effort.As is learning from the common...
by George Sotiropoulos | Apr 20, 2023 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I spoke yesterday about two common mistakes I have been seing a lot – including going cheap on accounting and the books and neglecting existing customers.“Smart” MarketingAnother common mistake (and one I’ve made myself more than I care to admit) has to do with “smart...
by George Sotiropoulos | Apr 19, 2023 | Uncategorized
Starting and growing a successful business is hard. There are many challenges, and making mistakes is inevitable.However, some mistakes are more significant than others and can have a significant impact on your success. As a business advisor, I’ve seen my share...
