by George Sotiropoulos | Jan 25, 2024 | Scaling the Business, Business Value
We’re launching our Mastermind today with a live dinner here in Dubai.Our topic explores how businesses can go through their customer journey and optimise every touch point to better attract, service, retain and their customers and ultimately grow and become more...
by George Sotiropoulos | Jan 24, 2024 | Business Value, Dependency on Owner, Scaling the Business
Yesterday I spoke about my FX experiences where we threw a big beach party and even invited one of our main competitors.Some people thought we were stupid or at best naïve – and several told us directly they could not understand why we didn’t have a closed event.And I...
by George Sotiropoulos | Jan 23, 2024 | Business Value, Customer Experience
In my past life I started an institutional FX brokerage desk for a new business here in Dubai.It was during the financial and Dubai debt crises and many told us we had no business starting such a desk and that we would fail.But we were fearlessAnd we banked on the...
by George Sotiropoulos | Jan 22, 2024 | Dependency on Owner, Scaling the Business
Jake had always been a thrill seeker. From bungee jumping to white-water rafting, he loved the rush of adrenaline and pushing himself to the limit. So when he discovered sky diving, it was like finding his true calling.He quickly became an expert in the sport and...
by George Sotiropoulos | Jan 18, 2024 | Business Value, Dependency on Owner, Scaling the Business
Did you know that the average NFL Quarterback often has only 2 – 3 seconds to throw the ball until he is literally buried under 150-300 kg+ of tacklers.In those 2-3 seconds he has to span a 100×53 yards (91x49m) field and see which of his 3, 4 or even 5 receivers...
by George Sotiropoulos | Jan 18, 2024 | Business Value, Dependency on Owner, Scaling the Business
Like many independent consultants, Mark began his journey in the corporate world, where his skills and contributions were appreciated, but then conveniently overlooked when it came to paying. He relentlessly pursused excellence, and he relentlessly grappled with the...
by George Sotiropoulos | Jan 16, 2024 | Customer Experience, Business Value, Scaling the Business
Yesterday I had the first sesson of my Roadblock Advisory Series. This one was about Differentiation and how to identify and use it to attract and retain customers and increase referrals and profits.After saying goodbye a parking ticket was waiting for me from Hertz...
by George Sotiropoulos | Jan 15, 2024 | Business Value, Customer Experience, Dependency on Owner, Scaling the Business
I have a confession to make.When I was single in my early 20s I was absolutely woeful at being able to pick up a girl at a club.I was very confused as I had all the usual boxes checked..Good Salary – CheckDecent Car – Check6 Pack Fit – Check (people don’t believe me...
by George Sotiropoulos | Jan 12, 2024 | Business Value, Dependency on Owner, Scaling the Business
As we reach the end of the week, it’s time to reflect on our progress and plan for success.This week, we covered some important topics related to business growth and development.One key aspect that was highlighted was the importance of networking for business...
by George Sotiropoulos | Jan 11, 2024 | Business Value, Customer Experience, Scaling the Business
In our recent holiday in the UK, I decided to rent an electric car to get around. Excited by the prospect of driving this eco-friendly vehicle and the savings I’d make on fuel, I was oblivious to the impending hassle I was going to subject myself.I wasn’t...
