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Michael Jordan’s experience in the NBA is a great lesson for entrepreneurs on the struggles that come from trying to be a 1 man team and the rewards of employing a system that allow you to dominate and accomplish your goals and misson.
It’s funny how often governments wrap up initiatives by claiming a benefit to something everyone supports so that no one dares oppose the absurdity of what they are proposing. Wales is following this rulebook for a drive like a turtle law. In business, it’s often used to manipulate us – especially business owners. Stay aware and empower yourself to set the parameters when someone tries to pitch or sell you something.
The late Jim Camp who was a master negotiator always taught the importance of knowing your mission and purpose and being able to live in someone else’s shoes when in talks. He stressed the importance of building a vision as the opening quote shows here and the business lesson it can provide.
Some customers can sense a business owner is desperate to sell whatever he offers and they take advantage by demanding unreasonable discounts or making false promises of big riches beyond the horizon – if only they cut them a deal today. Learn how to avoid these zombies and put your business on a strong and sustainable growth path.
Avoid Prospects who demand unwarranted discounts as some sort of personal entitlement for them. It’s essential to differentiate between genuine requests and those who seek to undervalue your worth. Don’t let “Discount Zombies” haunt you.
As we become experts in what we do we can fall into a common trap. Treating prospects and customers as children because they are not a proficient in whatever niche we specialise. It can drive away lots of good customers…
Many business owners take the shortcut and use their tax description to describe to prospects what they do. That ends up commoditising them, opening them to the “google slap” (where prospects go on google and find thousands of others who do the same thing for cheaper) and putting them at the mercy of price wars and bad attitude clients. See how one conversation changed my client from this fate to something much better…
Trying to grow your business and do everything yourself? Good luck….
In this last restaurant we see how an owner’s personal attitude can drive the culture and ultimate success or failure of his business. How the “brand”of his business is tied up in how he presents himself to his potential customers.
I’m in Greece this week and will highlight some observations I see from different F&Bs that have customer experience and underlying business value lessons for all types of businesses. In the second one we have the most successful restaurant on the strand. Every day lunch and dinner he has full tables. And it stems from providing consistent high quality experience from the passerby to the final bill payment. An experience that gives him a constant stream of repeat patrons and others referred by friends or the high reviews.
I’m in Greece this week and will highlight some observations I see from different F&Bs that have customer experience and underlying business value lessons for all types of businesses. In the first one, we have a nice owner and a nice clean place but it’s sabotaged by confused messaging of what it is and some very awful pictures and inaccurately paint a low quality vision of what to expect inside.
Trying to grow the business on the back of monkeys? By investing in your employees, you’ll not only improve productivity but also attract the best new talent to continue driving the growth of the business.
What is the most effective way to sell a new product or service to your customers? Listen to them, find their pain and needs and then design the product or service. Most do it backwards and then find themselves struggling to find an audience for what they created. Learn the formula from direct marketing to know what to priortise and when.
Today the lesson is how to organically grow the business by leveraging an overlooked asset… your existing customer base and unlock the key to how most successful businesses were able to scale and grow.
Pricing is an overlooked and powerful lever of growth but it’s often determined incorrectly or unnecessarily limited.
We touch on due diligence today and the uncomfortable questions you can head off by preparing from today and turning a painful process into a beneficial one.
Buying a business is akin to a game of inches – it’s the fine details that can make or break the deal. Scrutinize your contracts, work on your growth paths, and be prepared for tough negotiations. Don’t let a few oversights cost you a potential sale. It’s not just about getting to the end zone, it’s about ensuring every yard is fought for and won
In 1985, the Chicago Bears learned the hard way that you can’t run the same play repeatedly and hope for different results. A striking parallel to an owner who kept spinning the wheel, hoping buyers would overlook his over-involvement in the business. Like in the game of football, businesses thrive on the right fundamentals and the ability to adapt. Are you making the necessary adjustments or sticking stubbornly to the same play?
my first M&A deal taught me a lot and especially how character can make or define success. A spoiled son decides to play in the big leagues and learns quickly the ball flies pretty fast and can be pretty hard. He hesitates and costs him millions.
what happens when you build a real business and you want to retire and sell but allow one function to fall short because its leader is incompetent or lazy… same as what happens when you fumble the ball on the goal line every down….
The Movie Any Given Sunday was famous for highlighting the battle for inches on both the football field and life. From personal experience I can tell you the inches look deceptively simple and often it’s just a few that separates the consistent winners from the losers. This week we’ll go into more detail on why that’s the case in business.
In the story with David and Nathan, David was having an “affair’ with his business by being so busy in day to day thankless tasks that he was neglecting growing the company and his own family. In my experience, several owners who were too busy to invest 20 minutes in finding out the strengths and risks in the underlying value of their business are no longer in business today. It’s not a coincidence.
In the story with David and Nathan, David says in passing he stepped away from a recurring revenue opportunity because he was focused on potential costs. In Business, predictability is sexy. You don’t want your business to come off as challenging, volatile, and a “bad boy”.
in the story with David and Nathan, David is allowing himself to take his eyes off his business by indulging the wishes of a customer that has become too big. You don’t want to be at the mercy of a big whale of a customer or it can evaporate your business in a second or keep you up at night worrying about it..
in the story with David and Nathan, David had his “black knight” Jack, who is destroying the value of David’s business by being completely inept in his finance role. It’s an unforced error and 100% avoidable. It just requires a commitment to producing and providing high quality financial reporting.
in the story with David and Nathan, Nathan started by how David’s poor customer experience from outsourcing is destroying the value of his business. Some metrics in this article make Nathan’s point pretty clear…
In the world of business, the real thief may not always be who you expect. David finds out finally the uncomfortable truth – that the thief jeopardizing his company’s value and his family’s future is closer than he thinks.
As the stakes get higher, the complexity intensifies. Juggling projects, pleasing clients – but is David losing sight of what matters?
Tough calls and slashed costs – the realities of running a business. But could these decisions lead to unexpected pitfalls? What will David find out eventually?
David begins suspecting his employees, even one he went above and beyond looking out for. Who in your organization would you protect unconditionally? Is your loyalty justified?
When your “superstar hire” becomes your biggest liability…
One of the most common mistakes 7-figure business owners make is confusing talent with leverage.
With bringing in the superstar to solve the problems so the owner can step back and focus on more important things..
But systems scale and grow a business for the owner.
Superstars leave or demand the lion share for themselves.
This one’s for anyone who got burned thinking one hire could fix it all.
He sells a $40,000 product — but kept the store locked because he was “busy.”
Prospects knocked. No one answered.
What if your biggest growth opportunity isn’t more leads… but unlocking the ones you’re blocking?
If you’re buried in the grind and wondering why sales feel stuck… read on..
You’re pushing harder, selling more, landing bigger clients…
But your margins are thinning. Your team’s burning out. And the business feels like it’s held together with duct tape and crossed fingers.
It’s not growth. It’s chaos disguised as progress.
If you’re a 7-figure business owner, you already know what I mean. The next big win won’t save you — it might bury you.
Want to stop the madness?
Ever walked into a room and instantly knew something stank?
That’s how a buyer sees your business—if it’s too reliant on you, a key client, or a fragile process.
I had my own “what’s that smell?” moment at the gym this morning.
It reminded me how blind owners can be to what’s festering in their business until it’s too late.
Here’s how to know where you stand—before the stink costs you everything.
One business owner I met is leaving Dubai this summer—for 3 months.
His only concern? The kids’ school calendar.
His business doesn’t need him.
Another owner? He’s starting over.
His last business collapsed because it relied on too few clients—and too much of him.
Both are focused on building real equity now.
How about you?
Will your business give you options… or excuses?
A bug in my own system.
That’s what I found this week—thanks to a friend in my corner.
It messed up results from my 60-Second Survey. And it reminded me of something powerful:
You can’t build a business of real value if you’re surrounded by yes-men or quiet bystanders.
You need people who’ll call out the bugs—especially the ones you can’t see.
Took me a bit of time to fix. Might take you just 60 seconds to start.
Most business owners say they want freedom.
Time. Peace. A business that doesn’t own them.
But saying you “want it” isn’t the same as doing what it takes.
This story is about a business owner working 16-hour days, ruining his marriage — and for what? Micromanaging his way into misery.
Wanting a sellable business is one thing.
Working for it — the right way — is another.
This one’s about the difference.
I’m not a tax consultant.
But I keep getting cold emails written like I am.
No research. No relevance. No unsubscribe link.
Just like the copy-paste advice that traps so many business owners in jobs they can’t quit.
If you’ve ever paid for “the answer” and got a mess that wasted your time instead…
You’ll get this.
This one’s for the 7-figure owner sick of templates and hungry for real traction.