in the story with David and Nathan, Nathan started by how David’s poor customer experience from outsourcing is destroying the value of his business. Some metrics in this article make Nathan’s point pretty clear…
In the world of business, the real thief may not always be who you expect. David finds out finally the uncomfortable truth – that the thief jeopardizing his company’s value and his family’s future is closer than he thinks.
As the stakes get higher, the complexity intensifies. Juggling projects, pleasing clients – but is David losing sight of what matters?
Tough calls and slashed costs – the realities of running a business. But could these decisions lead to unexpected pitfalls? What will David find out eventually?
David begins suspecting his employees, even one he went above and beyond looking out for. Who in your organization would you protect unconditionally? Is your loyalty justified?
Just when David thinks he has everything under control, a breakfast chat changes everything. Are you aware of everything happening in your business, or is there a blind spot you’re unaware of?
The stakes are high if you plan to sell your business one day. Below is a case study of someone who did everything right when it came to making her business a sellable asset except for one area she wanted to save a couple of dollars …
And the math shows the benefits and costs of enhancing and neglecting the value of your business.
The key to restful sleep as a business owner….
Keep delivering on your promises to customers and suppliers, and continue to provide excellent service and uphold your reputation in the marketplace.
In short, transform your business into a premium, sellable asset that will secure your legacy and provide you with peace of mind.
Call me if you need help doing it.
Here we talk about 3 common anxieties and concerns that cause many business owners – especially those in their late 40s or 50s – sleepless nights..
Met a guy this weekend who was a total hustler but a bit out of his league trying to raise 50% investment. However, he did provide a reminder that we should ensure we walk the walk.. instead of just talk the talk…
So if the parrot is dead…it’s dead. Be honest, be transparent, and focus your energy on highlighting your growth paths and potential, your unique assets that help you stand out and justify a premium to buy or invest in you.
Sarah turned her business around with four simple, yet powerful, strategies – pricing adjustments, expense management, speeding up payments, and smart leasing. Now, she’s not just staying afloat but growing, all while increasing her company’s value. It’s amazing what strategic cash flow management can do
Just like our hearts and circulatory system, our businesses need a healthy cash flow to survive, grow, and thrive.
Take Sarah, a bakery owner who struggles with negative cash flow, often scrambling to cover expenses and worrying about future payments.
If you wish for a more profitable, predictable, and enjoyable business that’s ready for future investment or sale, cash flow management is a must.
Expect the Unexpected. Even the best of plans can sometime become undone, and a lifetime of building a dream end up in completely unexpected ways. Read the story of Thomas, Amelia and an ill-fated flight but a better ending because Thomas Prepared.
Expect the Unexpected. Even the best of plans can sometime become undone, and a lifetime of building a dream end up in completely unexpected ways. Read the story of Thomas, Amelia and an ill-fated flight…
Don’t fall for emotional marketing tricks that make you feel good but end up costing you. We’ve all been there as business owners, so let’s stay grounded and protect our success.
Let’s share a reality check as business owners and shield our hard-earned success from those too-good-to-be-true pitches
Unveil the fascinating story of how Netflix went from a struggling DVD rental service to a global streaming giant. Explore how they shifted their strategy towards recurring revenue and original content and revolutionised the way we consume media. Gain valuable insights into the significance of adaptation and delivering value to customers
Flowers rank up there in terms of usefulness with diet coke in a McDonalds Super Duper Big Size meal. And it’s an expansive business to run with ridiculous margins unless you change the terms of the business with recurring revenue and a premium model. That is what H.Bloom did as you’ll see below.
Discover how a company executed a simple strategy to increase EBITDA margins to 40% and attract a big pay day for the business. Find out how your business can use what your customers want to achieve real success.
Sometimes business success comes down to implementing the wisdom that has come down through the ages – thousands of years. Following this one rule can help you capture the heart and soul of your customers, turn them into rabid fans, and so dramatically scale your business and capture an exit
Navigating buzzwords in business can be a challenge. In my latest reflection, I dig into the so-called “Brand Loyalty Crisis.” Is it a crisis, or is it just a distraction from the real issue – poor customer service? Let’s cut through the jargon and focus on what truly matters.
Providing a bad customer experience not only affects the business today or over the next week… it can destroy the value of what you built as an unfortunate restaurant taught me…
As you know, customer retention is key to long-term business success. In fact, it costs five times more to acquire a new customer than it does to retain an existing one. Here we outline some essential elements of a successful customer retention strategy.
We have been told as children we need to be better listeners. What does that mean though? Here are two final tips you can start today to help you both listen and communicate better with your clients, employees, suppliers, investors, and other stakeholders.
We have been told as children we need to be better listeners. What does that mean though? Here are some simple tips you can start today to help you both listen and communicate better with your clients, employees, suppliers, investors, and other stakeholders.
Got a minute? Dive into three questions as in how making your business sellable can supercharge its competitiveness. I tackle questions on balancing personal touch while being able to step back and how building a sellable business helps you dominate the competition. Check it out and let’s chat about your journey towards a sellable, competitive and profitable business that gives you the life you want today.
In our Titans Accelerate mastermind meeting last night with Brian Kurtz, we were asked to relate a valuable lesson we learned from someone who has since passed away. I spoke about the old lady we teased and the surprising lesson I learned…
Angelo had the most expensive basketball pickup game in his life when he took on his 25 year old nephew but it was also the most valuable business lesson and opportunity he had seen.
Find out what he learned.
Have you ever thought about your business as more than just making profits? It can be your proud legacy, an enduring testament to your hard work and vision that can last for generations to come. We speak about it in our latest post.
Are you tired of being chained to your business? Do you crave the freedom and flexibility to pursue your passions and interests? Owning a sellable business can make that dream a reality.
In our latest post, we discuss tried-and-tested strategies to achieve a self-sustaining business, giving you the power to delegate tasks, take vacations, and explore new opportunities without risking the stability of your business.
Don’t miss out on the potential benefits of a sellable business – and the live presentation we will be giving on 31 May.
So what is it you want to see? My client was asking me earnestly. I had just come with a dozen requests and he was
“I’d have got rid of Dean four years ago. I just can’t.” Rob runs an industrial packaging distribution company. Six million in revenue, thirty-one staff,
In my last post I told you about the scowling woman at the restaurant who put a deep flurry of clouds in the experience when
They say things happen in threes. I told you about my Grumps experience by the seaside. Well within 48 hours we stopped in the Gower
“She’s a bucket of sunshine” My wife Natalie exclaimed after our waitress rolled her eyes when we said we need a minute or two to
“That’s a palace?” my daughters exclaimed. Their eyes were declaring what their mouths were too polite to say. That’s complete ***t. So they weren’t impressed
“Wisdom is worth more than silver; it makes you much richer than gold. Wisdom is more valuable than precious jewels; nothing you want compares with
I have been out of touch for a week or so. Not because I am blowing you all off but just to step back and
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