fbpx

Our Daily Blog

Uncategorized
George Sotiropoulos

The Rule to Put Gold in your Pocket

Sometimes business success comes down to implementing the wisdom that has come down through the ages – thousands of years. Following this one rule can help you capture the heart and soul of your customers, turn them into rabid fans, and so dramatically scale your business and capture an exit

Read More »
Business Value
George Sotiropoulos

Help! There’s a Brand Identity Crisis Around Here!

Navigating buzzwords in business can be a challenge. In my latest reflection, I dig into the so-called “Brand Loyalty Crisis.” Is it a crisis, or is it just a distraction from the real issue – poor customer service? Let’s cut through the jargon and focus on what truly matters.

Read More »
Customer Experience
George Sotiropoulos

A Stupid Thing to Say

Providing a bad customer experience not only affects the business today or over the next week… it can destroy the value of what you built as an unfortunate restaurant taught me…

Read More »
Business Value
George Sotiropoulos

Invest to Keep Them or Replace Them

As you know, customer retention is key to long-term business success. In fact, it costs five times more to acquire a new customer than it does to retain an existing one. Here we outline some essential elements of a successful customer retention strategy.

Read More »
Business Value
George Sotiropoulos

Ears to Hear Part 2

We have been told as children we need to be better listeners. What does that mean though? Here are two final tips you can start today to help you both listen and communicate better with your clients, employees, suppliers, investors, and other stakeholders.

Read More »
Business Value
George Sotiropoulos

Ears to Hear Part 1

We have been told as children we need to be better listeners. What does that mean though? Here are some simple tips you can start today to help you both listen and communicate better with your clients, employees, suppliers, investors, and other stakeholders.

Read More »
Business Value
George Sotiropoulos

Q&A – More Sellable – Dominate the Competition

Got a minute? Dive into three questions as in how making your business sellable can supercharge its competitiveness. I tackle questions on balancing personal touch while being able to step back and how building a sellable business helps you dominate the competition. Check it out and let’s chat about your journey towards a sellable, competitive and profitable business that gives you the life you want today.

Read More »