Our Daily Blog

Man with too small clothes and dressed funny
Business Value
George Sotiropoulos

He Will Grow Into It

Ever seen someone who hasn’t really grown up. You can often spot them with the bad style and ill fitting clothes. A business that doesn’t put in paths of growth often looks like one of these people who never grew up. And it’s not very attractive in either case.

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Man as a swiss army knife
Dependency on Owner
George Sotiropoulos

Swiss Army Entrepreneur

Swiss Army knives are the epitome of practicality and a must have when going on a camping trip. But for business owners, trying to be a solution for everyone by offering a bit of everything is a recipe for disaster. You often end up offering nothing to anyone. Read more and find out where the real riches are.. If you know the cliché you know the answer.

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F1 race car hauling a heavy industrial refrigerator
Business Value
George Sotiropoulos

Million Dollar Culture Penalty

Although it can be preached incessantly and annoyingly, the culture of your business should never be discounted or ignored. It determines whether you have a business that can grow on all cylinders or you have a business that might grow but at the same time spawns tough and effective competitors by staffing them with your employees after driving them out. One owner learned the hard way when to save $3,000 he ended up saving a competitor and transforming them into a multi-million dollar business.

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Spartan Soliders with Modern Weapons
Business Value
George Sotiropoulos

Championship Systems

Champions vs Losers in Professional sports across the years isn’t always about the best players. It’s often about the best systems to develop the best players year in and year out. It’s the same with companies. The perennial winners have the systems in place to make the business independent and valuable.

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jimmy carter and George washington carver shaking hands in a peanut farm
Customer Experience
George Sotiropoulos

Peanuts and Profits

Replenish the soil is obvious to many farmers and gardeners today but was a revolutionary discovery in the late 19th century that not only revolutionised agriculture but whose principle of diversification and not relying on one market or customer is key business advice for today.

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Business Value
George Sotiropoulos

Handling 5x the Crowd at the Door

How is your capacity to scale up and grow the business? Are you fully tapped out today or could you handle more without having to invest more money or hire more staff. Which do you think is more attractive to potential investors and to your day to day existence?

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Boxer facing Bambi in the ring who wants to climb the ropes and run away
Scaling the Business
George Sotiropoulos

Bullied by the Numbers

The Numbers is something every Business Owner owns 100% but which is often pushed away or neglected. That only only affects a future sale but the PNL and cash you put in your pocket today.

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Michael Jordan dunking the ball in a business suit
Business Value
George Sotiropoulos

Pass the Ball to Win it All

Michael Jordan’s experience in the NBA is a great lesson for entrepreneurs on the struggles that come from trying to be a 1 man team and the rewards of employing a system that allow you to dominate and accomplish your goals and misson.

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Turtle walking down the road with a car behind it
Business Value
George Sotiropoulos

The Tortoise and the Motorist

It’s funny how often governments wrap up initiatives by claiming a benefit to something everyone supports so that no one dares oppose the absurdity of what they are proposing. Wales is following this rulebook for a drive like a turtle law. In business, it’s often used to manipulate us – especially business owners. Stay aware and empower yourself to set the parameters when someone tries to pitch or sell you something.

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nervous business guy who tried to blackmail batman
Business Value
George Sotiropoulos

Fallacy of Blackmailing Batman

The late Jim Camp who was a master negotiator always taught the importance of knowing your mission and purpose and being able to live in someone else’s shoes when in talks. He stressed the importance of building a vision as the opening quote shows here and the business lesson it can provide.

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crowd of Zombies
Business Value
George Sotiropoulos

Repelling Discount Zombies

Some customers can sense a business owner is desperate to sell whatever he offers and they take advantage by demanding unreasonable discounts or making false promises of big riches beyond the horizon – if only they cut them a deal today. Learn how to avoid these zombies and put your business on a strong and sustainable growth path.

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busy woman who missed a bus
Customer Experience
George Sotiropoulos

I Must Have a Discount

Avoid Prospects who demand unwarranted discounts as some sort of personal entitlement for them. It’s essential to differentiate between genuine requests and those who seek to undervalue your worth. Don’t let “Discount Zombies” haunt you.

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Business Value
George Sotiropoulos

Clients are Not Idiots

As we become experts in what we do we can fall into a common trap. Treating prospects and customers as children because they are not a proficient in whatever niche we specialise. It can drive away lots of good customers…

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crowd of Zombies
Business Value
George Sotiropoulos

Lost in a Mob of Discount Zombies

Many business owners take the shortcut and use their tax description to describe to prospects what they do. That ends up commoditising them, opening them to the “google slap” (where prospects go on google and find thousands of others who do the same thing for cheaper) and putting them at the mercy of price wars and bad attitude clients. See how one conversation changed my client from this fate to something much better…

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Grumpy bearded restauarnt owner
Business Value
George Sotiropoulos

Grumpy and Empty Tables

In this last restaurant we see how an owner’s personal attitude can drive the culture and ultimate success or failure of his business. How the “brand”of his business is tied up in how he presents himself to his potential customers.

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Business Value
George Sotiropoulos

Consistent Full Tables

I’m in Greece this week and will highlight some observations I see from different F&Bs that have customer experience and underlying business value lessons for all types of businesses. In the second one we have the most successful restaurant on the strand. Every day lunch and dinner he has full tables. And it stems from providing consistent high quality experience from the passerby to the final bill payment. An experience that gives him a constant stream of repeat patrons and others referred by friends or the high reviews.

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Business Value
George Sotiropoulos

Tzatziki, Gyros and Pizza?

I’m in Greece this week and will highlight some observations I see from different F&Bs that have customer experience and underlying business value lessons for all types of businesses. In the first one, we have a nice owner and a nice clean place but it’s sabotaged by confused messaging of what it is and some very awful pictures and inaccurately paint a low quality vision of what to expect inside.

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An Accountant who is a Clown
Customer Experience
George Sotiropoulos

From Clowns to Common Sense Growth and Profits

Trying to grow the business on the back of monkeys? By investing in your employees, you’ll not only improve productivity but also attract the best new talent to continue driving the growth of the business.

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Customer Experience
George Sotiropoulos

Listen and Then Make Something New

What is the most effective way to sell a new product or service to your customers? Listen to them, find their pain and needs and then design the product or service. Most do it backwards and then find themselves struggling to find an audience for what they created. Learn the formula from direct marketing to know what to priortise and when.

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Upscale office
Business Value
George Sotiropoulos

Scaling Through Loyalty

Today the lesson is how to organically grow the business by leveraging an overlooked asset… your existing customer base and unlock the key to how most successful businesses were able to scale and grow.

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Upscale office
Business Value
George Sotiropoulos

Pricing Your Growth

Pricing is an overlooked and powerful lever of growth but it’s often determined incorrectly or unnecessarily limited.

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Business Value
George Sotiropoulos

Prepare and Win Due Diligence

We touch on due diligence today and the uncomfortable questions you can head off by preparing from today and turning a painful process into a beneficial one.

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business man walking a tightrope over a city
Business Value
George Sotiropoulos

A Game of Inches and Fate

Buying a business is akin to a game of inches – it’s the fine details that can make or break the deal. Scrutinize your contracts, work on your growth paths, and be prepared for tough negotiations. Don’t let a few oversights cost you a potential sale. It’s not just about getting to the end zone, it’s about ensuring every yard is fought for and won

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business man with helmet and covered in mud...
Business Value
George Sotiropoulos

Same Business Play and Pray for Better

In 1985, the Chicago Bears learned the hard way that you can’t run the same play repeatedly and hope for different results. A striking parallel to an owner who kept spinning the wheel, hoping buyers would overlook his over-involvement in the business. Like in the game of football, businesses thrive on the right fundamentals and the ability to adapt. Are you making the necessary adjustments or sticking stubbornly to the same play?

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boy sitting in front of a ferrari
Business Value
George Sotiropoulos

Daddy Buy Me a Business or a Ferrari

my first M&A deal taught me a lot and especially how character can make or define success. A spoiled son decides to play in the big leagues and learns quickly the ball flies pretty fast and can be pretty hard. He hesitates and costs him millions.

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An Accountant who is a Clown
Business Value
George Sotiropoulos

It’s Too Hard… Have Him go Away!

what happens when you build a real business and you want to retire and sell but allow one function to fall short because its leader is incompetent or lazy… same as what happens when you fumble the ball on the goal line every down….

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business men lined up on football field wearing pads.
Business Value
George Sotiropoulos

I Want That Inch

The Movie Any Given Sunday was famous for highlighting the battle for inches on both the football field and life. From personal experience I can tell you the inches look deceptively simple and often it’s just a few that separates the consistent winners from the losers. This week we’ll go into more detail on why that’s the case in business.

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busy woman who missed a bus
Business Value
George Sotiropoulos

Too Busy to Invest in Success?

In the story with David and Nathan, David was having an “affair’ with his business by being so busy in day to day thankless tasks that he was neglecting growing the company and his own family. In my experience, several owners who were too busy to invest 20 minutes in finding out the strengths and risks in the underlying value of their business are no longer in business today. It’s not a coincidence.

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couple at a table
Business Value
George Sotiropoulos

Lusting After Predictability

In the story with David and Nathan, David says in passing he stepped away from a recurring revenue opportunity because he was focused on potential costs. In Business, predictability is sexy. You don’t want your business to come off as challenging, volatile, and a “bad boy”.

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business man on the ski slope with little snow wearing an expensive suit and sun glasses
Business Value
George Sotiropoulos

Planes, Trains, Automobiles and a Business that Runs Itself

A friend of mine recently jumped on a plane for his 12th trip in just nine months. He’s headed to Europe for some skiing and a bit of downtime to enjoy a hobby he’s fallen in love with.
But here’s what’s remarkable: his business doesn’t miss him.
It wasn’t always this way. Just a few years ago, he was stuck working 80-hour weeks, tethered to his desk and overwhelmed by the daily grind.
The turning point? He decided ……

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woman staring through a gaping hole in her house to a dark stormy day outside
Business Value
George Sotiropoulos

Do you Really Think Investors Will Pay for Brownie Points?

When you’re running a business, it’s easy to think buyers will see the value in everything you’ve built—the late nights, the sacrifices, the blood, sweat, and tears.
But buyers don’t care about brownie points.
They care about what your business can do for them. If you can’t answer that, your business could end up like Sally’s….

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George smoking a cigar and a beer after successful delegation
Business Value
George Sotiropoulos

Downloading the Secrets to a Valuable Business

“I know kung fu.”
That line from The Matrix always stuck with me. Imagine downloading a lifetime of knowledge—mastering martial arts, business strategies, or customer service excellence—in seconds.
While we can’t quite do that yet, what if you could save years of trial and error in your business?

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George smoking a cigar and a beer after successful delegation
Business Value
George Sotiropoulos

Happy Hour and the Gold Rush

Back in 1999, I took a road trip to the American River—the exact spot where James Marshall discovered gold in 1848 and kicked off the California Gold Rush.
When Marshall first found gold, the area was quiet. No crowds. No rush. Just endless opportunity for those who knew where to look.
It reminded me of our last Business Value Happy Hour.
A small group of us listened as one of our peers shared how he turned his business into a goldmine
Don’t miss the next opportunity. Find out more inside…

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Business Value
George Sotiropoulos

Happy New Year – 2025

2025 is here, and it feels like a year of growth and opportunity.
This year, I’m doubling down on some exciting new initiatives designed to help business owners take their companies to the next level. From collaborations and workshops to practical strategies you can apply immediately, I’ve outlined it all in my latest post.

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George Sotiropoulos in a zoom discussion on Business Value
Business Value
George Sotiropoulos

2024 – Year in Review

2024 taught me some big lessons—ones I thought I already knew but needed to learn again.
These lessons reshaped how I approach my business, the people I surround myself with, and the value I bring to my clients. They’ve set me up for a major shift in 2025, and I’m excited to share the journey with you.
Curious what I learned and how it might apply to you?

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Crowd looking at distance hoping to sell the team
Business Value
George Sotiropoulos

Fans Chant ‘Sell the Team’ – Here is Why They Could

“Sell the team… Sell the team…”

The chants echoed through Soldier Field as frustrated Chicago Bears fans voiced their anger after yet another loss.

But here’s the irony: The Bears could sell tomorrow for over $1 billion, no questions asked.

Why?

Because they’re the perfect example of a sellable business.. including 5 key areas you can have in your own business -without worrying about poor blocking or bad time management:

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Group of people doing a workshop on enhancing their business at a sea view restaurant
Business Value
George Sotiropoulos

Clarifying the Real Value of a Sellable Business

You’re not an idiot if your business isn’t sellable.”
That’s where the conversation starts.
Recently, I hit a nerve talking about how making your business sellable doesn’t just prepare you for an exit—it gives you more freedom, profits, and opportunities today.
It even led to some unsubscribes.
So, in this article, I’m clarifying why a sellable business isn’t just about selling. It’s about transforming your life.
Read More Here

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