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As you know, owning a business can be “exciting” but it requires hard work, often long hours, perseverance, and the dedication to turn your dream
April 17, 2023
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As you know, owning a business can be “exciting” but it requires hard work, often long hours, perseverance, and the dedication to turn your dream
As I celebrate my 150th daily email, let’s celebrate wins and reflect on where you could improve as you prepare for the next week. Prioritize tasks, meet deadlines and take care of yourself. Reflecting and planning are game-changers for business success.
Working smarter, not harder, is the key to driving growth and saving time. We touch on 7 of these:
1. Streamline processes to cut out waste and save time.
2. Delegate tasks appropriately and have a solid strategy in place.
3. Outsource tasks that aren’t your forte to free up time and deliver a better product.
4. Reassess goals and priorities every 6 months to ensure you’re on the right track.
5. Use data to your advantage to measure progress and plan ahead.
6. Don’t rely on guesswork – measure and track KPIs.
7. Focus on working smarter, not harder.
Failing to consider context can have serious consequences, ranging from hasty hiring decisions to flawed business strategies.
I know this firsthand, as it almost cost me my job years ago. I didn’t fully understand the company’s structure and the roles of those in positions of power.
Today, I see countless unforced errors that could have been avoided with a little more attention to context.
So, it’s crucial to ask yourself:
are you keeping the context in mind when making decisions for your business?
Do you have a clear understanding of why you’re in this business?
Are your decisions aligning with your “why,” or are they taking you further away from it?
Keep context top of mind to avoid costly mistakes and stay on track towards your goals.
it’s easy to get busy and to run a business in a robotic haze or assume your employees are all on the same page with you. And yet it’s often not the case because there is one element missing. An element that if everyone is not on the same page can lead to confusion and disappointment.
Are you building a successful business but haven’t thought about what happens when you’re ready to move on? This last day in our sprint is all about independent businesses and successful succession planning.
Whether it’s transferring ownership, training potential successors, and communicating your plan to key people, it’s never too early to start planning for the future of your business, your legacy, and your loved ones.
Want to own a business that is independent and can thrive without you? Then learn how to successfully delegate tasks and empower your team to handle the day-to-day operations.
Be free to focus on growing the business while your capable team takes charge of the daily tasks that kept you trapped inside. Learn some secrets to effective delegation, accountability, and decision-making.
Have you grown a business but feel stuck?
Are you working harder and seeing smaller progress like the end of a bad diet or a workout where you plateau?
There are common roadblocks that sneak up on business owners that trap them inside “a job”.
Here we talk about how to identify and ultimately remove them.
Discover the power of business valuation!
Unlock your venture’s true worth, financial health, and growth potential while comparing it to industry peers.
Use valuation insights for strategic decision-making, powerful negotiations, and measuring success.
Unleash your small business’s potential with upscaling! Investing in your team’s skills and expertise will help you make more money and stay ahead of the competition.
Evaluate current abilities, target high-impact skills, create tailored plans, and make upskilling continuous.
Here we go through 5 examples of winning sales processes so you can see what you might be able to adapt and use for your business.
Much of it is fundamentals which allow you to succeed without worrying about the latest fads and trends.
Are you looking to grow the business and increase its value without relying on a huge influx of new customers? We tackle that in Day 4 of this sprint.
Start by managing your cash flow like a pro. Here are five tips from creating cash flow forecasts to negotiating favorable payment terms, that can help you optimise your business for growth and success.
Want to make more money with your business? Then you need to start focusing on customer retention! Just a 5% boost in customer retention rates can dramatically increase profits – up to 95%, according to research. But how do you achieve lasting relationships with your customers?
Follow our heroine Sarah’s lead: she reached out, asked for feedback and implemented initiatives to enhance the customer experience. The rewards were greater than she ever dreamed of.
Feeling like your business is stuck in a Groundhog Day loop? Kickstart your growth with these six tips. From tracking your customers, to analysing performance to exploring new markets and targeting audiences, you can break free from stagnation AND unlock the keys to success.
Struggling to find the time to both run and grow your business? In Day 1 of our sprint, here are some practical tips and strategies that can help you become a master of time management while making sure you don’t burn out! Follow these simple steps and learn how to unlock the secrets of success – without having to pay top consultants thousands of dollars!
As we enter the Easter break, why not use this time to freshen up your business strategy? Take part in a 10 day sprint that touches on burning issues such as time management, customer retention, revenue growth and more.
With insights and strategies to implement, you can make sure that your business is well-positioned for success in the future. Let’s get started!
Succession planning is key to ensuring the long-term success of your business. As a business owner, it’s important to ask yourself: Who do you trust to take over the reins and lead your business forward? In my latest blog post, I delve into the critical topic of succession planning and share my thoughts on how to identify and groom potential future leaders.
As a professional, you should try to engage potential clients and partners effectively.
But sending out crappy, unsolicited emails isn’t the way to do it. Instead of generic messages, take the time to research your recipients and personalise your messages to show that you’re an expert and that you care.
Not only will this increase the likelihood of a response, but improve your reputation and credibility too.
To save on merchant fees, are you willing to delay payments by months or not even get paid at all? What does it cost you in terms of missed opportunity costs, working capital financing costs, etc?
Once money comes into your business, you have opportunities to invest it in your sales/marketing, service, or other opportunities which have an ROI much greater than 3%.
It’s not about the margin on every transaction, but the ROI and timing of it in your hands
Cash is king and your payment terms can sometimes be sabotaging your business by influencing customers to delay and extend the payments owed to you. This is part 1 of a situation that I came across about payment terms and cash flow, and how you can optimise both.
Cash is King, and this is clearly seen by business owners who have great margins and profitable businesses, but for whatever reason, getting paid takes a while and so they face the stress of having to scramble to meet payroll and other obligations.
The answer is to introduce recurring revenue models where possible and provide incentives and make it easy for your customers to pay you as soon as possible.
Ever been told you can’t bring a customer on board, or you can’t take the opportunity you dreamt about? If it’s from a non-business area of your company (such as the accountant or compliance) it’s worth pushing back 100% and having them give you a fully justifiable 100% reason why – and eliminating 100% risk so their jobs become easier is not a valid reason.
Is your path of success a nice paved multi-lane highway, Freeway, Potholed Freeway, street, dirt path, or pile of garbage no one can get around? Here is the opportunity to turn lemons into lemonade and pave clear paths of growth for a future that can transform your life and one you would not have expected.
Sometimes it’s best to hear directly from business owners on what it means to own a “sellable” business. I think you will find some of what my friend has to say inspiring.
Managing employees is a challenge, especially as businesses grow. It’s important to maintain good communication, productivity, and collaboration within the team. Thankfully, there are simple solutions that can help small business owners manage their employees with greater efficiency and success.
We have been talking about the purpose of business being creating customers who create customers. Here we show the math and the proof. What will it mean to your bottom line? What investment can you make that beats the return on providing an exceptional customer experience.
The exceptional experience gives you the growing and predictable revenue that makes scaling your business easier and better positions you to sell at your price and terms one day.
In part 2 are the answers to some common objections to investing in the Customer Experience.
I stress customer experience because it directly leads to driving up your Customer Lifetime Value, your profits, and the enjoyment of owning your business.
Continuing with the Purpose of Business is to create customers who create customers.
An important aspect of that is investing your time, focus, and yes money to provide a superior customer experience.
For many business owners, they see customer service as an expense to be limited.. not as an investment like advertising or sales.
Some of the common objections are in this post… the answers in the next one ..
The purpose of business is to create customers who create customers.
To do so, you have to provide a superior experience. Are your customers making more customers for you?
“Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are costs. Marketing is the distinguishing, unique function of the business.”
– Peter Drucker
Taking Peter’s quote I found an expansion of that in one of Dan Kennedy’s BS books. It’s the theme of this short story and my following 3-4 posts.
“The Purpose of Business is to Create Customers Who Create Customers.”
Jay was leading an M&A team set to close a major acquisition the next day.
That night, they took the seller out for a celebratory dinner. Drinks were flowing, and the owner had too much.
As they were leaving, things turned awkward. The seller got aggressive with the staff, grabbed his car keys, and drove off.
The next morning?
The deal was dead
Last night, I had a simple goal: clear out an old room and get rid of a bed in excellent condition that had been sitting in storage for three years.
What should’ve been an easy giveaway turned into something much more interesting.
It made me rethink the difference between transactions and relationships… short-term cash and long-term value.
And how these same principles shape the businesses that truly thrive.
Is your business less independent than my 3 and 5-year-olds?
Next week, I’m flying to Greece for my father’s funeral. It’ll be the first time in five years that I won’t be sleeping under the same roof as my daughters.
They’re 5 and 3 now—not old enough to take the keys, but they’ll manage just fine. My wife has it all under control.
It made me think, though… How many business owners can say the same about their companies?
If you step away for a week, does everything fall apart?
Sure, your business might pay the bills, but that’s not freedom. That’s a trap.
There’s a playbook for building a business that works without you—one that frees your time, reduces stress, and builds real value.
Have you started working on yours?
How a dream gave me the peace to handle the news I expected… and long feared coming…
There’s a thief in your business.
But this isn’t just someone stealing money. It’s much worse.
This thief is taking your time, your freedom, and your future… right under your nose. And the scariest part? You won’t believe who it is
Customers in. Customers out. Your business is running like a hamster wheel you can’t escape.
You’ve cut prices, offered discounts, and even slashed costs. But you’re still sprinting just to survive.
Why? Because there’s a Thief you haven’t seen yet. And he’s silently killing everything yo have been sacrificing and building…
This story might hit closer to home than you’d like
Imagine waking up to find out you’re being robbed.
Not just by anyone—but by someone you trust… every single day.
This isn’t just a story about theft. It’s about an invisible threat taking control of your life, your business, and your future.
The craziest part? You’re letting it happen.
Discover the truth before it’s too late.
What if the way you’re running your business is setting you up for failure?
Most business owners focus on one thing—more income. More sales, more cash flow, more profit. Sounds smart, right?
But there’s a silent killer lurking in that mindset… one that’s destroyed once-thriving businesses overnight.
I’ve seen it happen. You probably have, too.
The worst part? Most people don’t even realize they’re making this mistake.
Here’s what you need to know before it’s too late.