Want to own a business that is independent and can thrive without you? Then learn how to successfully delegate tasks and empower your team to handle the day-to-day operations.
Be free to focus on growing the business while your capable team takes charge of the daily tasks that kept you trapped inside. Learn some secrets to effective delegation, accountability, and decision-making.
Have you grown a business but feel stuck?
Are you working harder and seeing smaller progress like the end of a bad diet or a workout where you plateau?
There are common roadblocks that sneak up on business owners that trap them inside “a job”.
Here we talk about how to identify and ultimately remove them.
Discover the power of business valuation!
Unlock your venture’s true worth, financial health, and growth potential while comparing it to industry peers.
Use valuation insights for strategic decision-making, powerful negotiations, and measuring success.
Unleash your small business’s potential with upscaling! Investing in your team’s skills and expertise will help you make more money and stay ahead of the competition.
Evaluate current abilities, target high-impact skills, create tailored plans, and make upskilling continuous.
Here we go through 5 examples of winning sales processes so you can see what you might be able to adapt and use for your business.
Much of it is fundamentals which allow you to succeed without worrying about the latest fads and trends.
Are you looking to grow the business and increase its value without relying on a huge influx of new customers? We tackle that in Day 4 of this sprint.
Start by managing your cash flow like a pro. Here are five tips from creating cash flow forecasts to negotiating favorable payment terms, that can help you optimise your business for growth and success.
Want to make more money with your business? Then you need to start focusing on customer retention! Just a 5% boost in customer retention rates can dramatically increase profits – up to 95%, according to research. But how do you achieve lasting relationships with your customers?
Follow our heroine Sarah’s lead: she reached out, asked for feedback and implemented initiatives to enhance the customer experience. The rewards were greater than she ever dreamed of.
Feeling like your business is stuck in a Groundhog Day loop? Kickstart your growth with these six tips. From tracking your customers, to analysing performance to exploring new markets and targeting audiences, you can break free from stagnation AND unlock the keys to success.
Struggling to find the time to both run and grow your business? In Day 1 of our sprint, here are some practical tips and strategies that can help you become a master of time management while making sure you don’t burn out! Follow these simple steps and learn how to unlock the secrets of success – without having to pay top consultants thousands of dollars!
As we enter the Easter break, why not use this time to freshen up your business strategy? Take part in a 10 day sprint that touches on burning issues such as time management, customer retention, revenue growth and more.
With insights and strategies to implement, you can make sure that your business is well-positioned for success in the future. Let’s get started!
Succession planning is key to ensuring the long-term success of your business. As a business owner, it’s important to ask yourself: Who do you trust to take over the reins and lead your business forward? In my latest blog post, I delve into the critical topic of succession planning and share my thoughts on how to identify and groom potential future leaders.
As a professional, you should try to engage potential clients and partners effectively.
But sending out crappy, unsolicited emails isn’t the way to do it. Instead of generic messages, take the time to research your recipients and personalise your messages to show that you’re an expert and that you care.
Not only will this increase the likelihood of a response, but improve your reputation and credibility too.
To save on merchant fees, are you willing to delay payments by months or not even get paid at all? What does it cost you in terms of missed opportunity costs, working capital financing costs, etc?
Once money comes into your business, you have opportunities to invest it in your sales/marketing, service, or other opportunities which have an ROI much greater than 3%.
It’s not about the margin on every transaction, but the ROI and timing of it in your hands
Cash is king and your payment terms can sometimes be sabotaging your business by influencing customers to delay and extend the payments owed to you. This is part 1 of a situation that I came across about payment terms and cash flow, and how you can optimise both.
Cash is King, and this is clearly seen by business owners who have great margins and profitable businesses, but for whatever reason, getting paid takes a while and so they face the stress of having to scramble to meet payroll and other obligations.
The answer is to introduce recurring revenue models where possible and provide incentives and make it easy for your customers to pay you as soon as possible.
Ever been told you can’t bring a customer on board, or you can’t take the opportunity you dreamt about? If it’s from a non-business area of your company (such as the accountant or compliance) it’s worth pushing back 100% and having them give you a fully justifiable 100% reason why – and eliminating 100% risk so their jobs become easier is not a valid reason.
Is your path of success a nice paved multi-lane highway, Freeway, Potholed Freeway, street, dirt path, or pile of garbage no one can get around? Here is the opportunity to turn lemons into lemonade and pave clear paths of growth for a future that can transform your life and one you would not have expected.
Sometimes it’s best to hear directly from business owners on what it means to own a “sellable” business. I think you will find some of what my friend has to say inspiring.
Managing employees is a challenge, especially as businesses grow. It’s important to maintain good communication, productivity, and collaboration within the team. Thankfully, there are simple solutions that can help small business owners manage their employees with greater efficiency and success.
We have been talking about the purpose of business being creating customers who create customers. Here we show the math and the proof. What will it mean to your bottom line? What investment can you make that beats the return on providing an exceptional customer experience.
The exceptional experience gives you the growing and predictable revenue that makes scaling your business easier and better positions you to sell at your price and terms one day.
In part 2 are the answers to some common objections to investing in the Customer Experience.
I stress customer experience because it directly leads to driving up your Customer Lifetime Value, your profits, and the enjoyment of owning your business.
Continuing with the Purpose of Business is to create customers who create customers.
An important aspect of that is investing your time, focus, and yes money to provide a superior customer experience.
For many business owners, they see customer service as an expense to be limited.. not as an investment like advertising or sales.
Some of the common objections are in this post… the answers in the next one ..
The purpose of business is to create customers who create customers.
To do so, you have to provide a superior experience. Are your customers making more customers for you?
“Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are costs. Marketing is the distinguishing, unique function of the business.”
– Peter Drucker
Taking Peter’s quote I found an expansion of that in one of Dan Kennedy’s BS books. It’s the theme of this short story and my following 3-4 posts.
“The Purpose of Business is to Create Customers Who Create Customers.”
Growing a business doesn’t always require more hours or resources; sometimes it just requires smarter strategies like automation, outsourcing, and delegation.
Automating to help make things more efficient at work. Outsourcing to free up your time to invest in more important activities, and delegating to utilise your staff better and take the stress off your back.
Ever feel like you are a trapped in the trenches of a price war.
You don’t have to be.
Ron Holt shows the power of standing out, scaling up and ultimately selling at a premium.
By standing out he could charge what he wanted. That funded his growth which then made him attractive for a high premium offer.
Trolls beware! Don’t mess with my wife’s 20 years of experience as a teacher and senior leader in the British Curriculum.
When it comes to phonics, she has literally transformed hundreds of children from struggling readers to confident ones.
A reminder that when you’re choosing mentors or resources for your business, don’t be fooled by ideologues who preach without getting results.
Go for the real thing – those who take the time to get to know your unique situation and help you reach your goals
Working hard is great, but don’t forget to rest and rejuvenate too! Maintaining a good work/life balance can be a key to success.
Taking regular breaks to relax and unwind can help you mentally, physically and you’re your creativity – all of which are essential for growing your business.
So take some time off, let your mind and body recover – you’ll be glad you did.
People do business with those whom they like and trust. Do the following to help people feel comfortable trusting you and doing business with you.
When they trust you and you exceed their expectations, you gain repeat customers. The ones who will keep buying from you, referring you, and funding you to help your business grow.
The Sermon on the Mount is one of the most famous and influential speeches in history. And if you look at it from a “business perspective”, it’s a masterpiece in showing the power of communicating benefit and transformation. In short, how to stand out from your competition and communicate it effectively.
They had Bin Laden in their sights.
A thousand men ready to finish the job.
And the operation was called off—because of ego and turf wars.
This isn’t just history.
It’s a warning to every founder who aims to let go… but does so to the wrong person
Spend more time with family. Earn more while working less. Fire bad clients. Buy back your time.”
You’ve heard all the promises.
You’ve probably even paid for them.
But if they’re so common, why do so few actually live them?
This one’s for the business owner who knows the script… but hasn’t seen the ending.
Let’s find out why. And fix it.
You’re up late. You’re up early. And even when you’re out, you’re still “in.”
The phone buzzes. The inbox explodes. Your team can’t breathe without your approval.
It’s not just stress.
It’s business-induced sleep deprivation.
You built this company for freedom — so why does it feel like a trap?
Especially if you’re pushing 7 figures and feeling stuck in the grind..
You ever been stuck in the mud?
I mean really stuck—wheels spinning, engine revving, mud flying everywhere… and going nowhere.
That was me at a Boston concert in ’86.
It’s also most business owners I meet today.
They’re busy. Covered in stress.
But progress? Zero.
This post isn’t about music or mud.
It’s about the silent killer of your business valuation—and how to spot it before it buries you.
You gave it everything.
Time. Energy. Sacrifice.
And now, just when you thought you’d step back…
The wind hits harder.
The exit you imagined feels further away.
This one’s for the business owners still sprinting through the storm — not because they want to, but because they have to.
If the finish line feels like it keeps moving…
It might be that you’re just running the wrong way …. against the wind.
What does your business do when you leave the building?
Many owners dream of a real vacation—one without guilt, panic, or inbox chaos.
But too many can’t step away without something breaking.
They’re not weak. They’ve just built the business wrong.
If your holidays feel more like landmines than getaways…
You’re not alone.
But you can fix it.
Here’s a 60-second gut check worth taking
“I want to finally step away from the day-to-day… and still have the business grow.”
It’s the dream.
But most owners build a business that does the exact opposite.
One that can’t grow without them.
One that dies the second they step back.
The business you’re building right now —
Will it run without you?
Or does it trap you?
Take 60 seconds to find out.
An investor asked for 36 months of revenue.
Simple request.
What he got?
Confusion.
Contradictions.
Spreadsheet gymnastics worthy of Cirque du Soleil.
He didn’t have time to play detective.
So he moved on.
And the seller — after years of sweat and sacrifice — walked away with a lowball offer.
Why?
Because confusion kills deals.
And risk? It gets priced in.