Our Daily Blog

Business Value
George Sotiropoulos

Curse of Knowledge

Don’t try to be everything to everyone. I recently met an entrepreneur who promised to handle every aspect of marketing. The result? People tuned out. She quickly pivoted careers. The lesson? Focus on excelling in one area, meeting your audience where they are, and delivering what they truly need. That’s how you attract and keep customers. Want to master this? Join our free course to learn how a 60-year-old marketing secret can transform your business.

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Avandoned starbucks with tumbleweed rolling by
Customer Experience
George Sotiropoulos

Systems and Common Sense

In business, systems and processes are essential, but they must reflect your values and customer experience. A friend of mine recently encountered a situation where an abrasive negotiator who lacked connection and cultural understanding, disrupted the negotiation. The lesson? Poorly executed systems can harm relationships and outcomes. As a business owner, ensure your processes align with how you want to engage with others, leading to loyalty, predictability, and ultimately peace of mind.

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Business Value
George Sotiropoulos

Every Day Brings You Closer to an Exit: Are You Prepared?

Did you know every day you own your business brings you one day closer to an exit – and often it can be unexpected and sooner than you imagined. So every decision you make is an exit decision – building up or destroying what you are working so hard on.

You can’t control 100% when you exit but you can control being prepared so that you and your family can benefit from what you built whether it’s planned or unplanned (think death, disability, divorce, disease, debt, etc.).

Are you creating or burning you wealth today?

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business man walking a tightrope over a city
Business Value
George Sotiropoulos

How One Client Hit 30% Growth Without Spending an Extra Dime

When David and his wife faced hard times with their business, they were struggling to keep afloat without spending more money. Eighteen months later, they achieved a remarkable 30% growth rate without any extra advertising costs. Discover how they transformed their business by focusing on what made them successful in the first place and cutting out distractions. Learn their strategy and find out how you can do the same for your business

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couple at a table
Business Value
George Sotiropoulos

Client Success Story

Losing the person who did my hair personaly for 13 years was a small sacrifice to make to ensure he has the freedom in his business to be able to let the Dubai business run on auto pilot so he can personally be based in Thailand with his family.

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Wedding photo in pylos greece 2014
Business Value
George Sotiropoulos

Selling Yourself Short by Craving Approval

Today marks my 10th wedding anniversary in Greece—a day that revealed a surprising truth. I was eager to impress someone important, hoping for approval. But things didn’t go as planned. An empty table, a missing card, and a powerful lesson emerged from that night. It applies to how we run our business and a better way to grow our business. Click to find out what happened, the lesson learned and how you can get to the next level with my free 5-Day Challenge.

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Business Value
George Sotiropoulos

Empty Bottles…Empty Tables…Empty Business

Be patient, Dad,” my 4-year-old said as we waited 45 minutes for our order. Surrounded by the sea and a lovely breeze, I realised something crucial—a lesson from my newly launched 5-Day Challenge. Want to uncover what truly drives your market? Want to stop obsessing about price discounts and ineffective advertising? Join now for free and transform your business.

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An Accountant who is a Clown
Business Value
George Sotiropoulos

Don’t Treat Customers Like a Bank Does

What can dealing with the customer service of your bank teach you?
Its a goldmine of how not to treat your customers and the topic of today’s post.
Now banks have no excuse to provide poor service but they do across the board and it’s mostly due to a finance mindset that erroneously sees customers as costs and not assets.

Segment and treat your customers like the different assets they are… and the sky is the limit.

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Business Value
George Sotiropoulos

Its Easy to Neglect Your Best Customers

Curious how a favourite family beach spot lost its charm? A single change made all the difference. It’s a powerful reminder of how subtle shifts can impact whether your best customers stay or abandon you. It doesn’t even have to be something you did wrong.. but rather something you stopped doing that you did before. Check out how small actions can keep your customers engaged or send them to your competitors.

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Business Value
George Sotiropoulos

You Go as High as the Company You Keep

Ever wondered if your business relationships are holding you back? You might be attracting the wrong crowd without even realizing it. Are those free promotions and networking groups actually draining your energy and time? Discover the hidden traps and how to invest your efforts wisely to attract the right customers. Curious about the secret to confidently charging what you’re worth? Click to unveil the surprising insights…

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guy sitting alone at a bar
Business Value
George Sotiropoulos

Bad English Lead Generation

When reaching out to attract leads for your business are you doing so by planting a big sign on you head and asking people to kick you because you look like a Jack ***?
Instead find out what the people you want to attract really need and want.. and then effectively communicate it.
It’s the topic of our upcoming 5 steps to stop competing on price series coming up.

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guy in white shirt surrouned by women in red
Business Value
George Sotiropoulos

What Makes You Stand Out

How well are you standing out versus your competition? Do your customers see you as unique and superior and someone to whom they want to give their business – repeatedly? Find out by two simple questions you can ask them…

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busy woman who missed a bus
Business Value
George Sotiropoulos

Stop Doing What I Don’t Want to Do

A line from Romans and a couple of wake up calls in my personal health has clarified in my head when I stand in my own way. It also helped a client get out of his way and achieve phenomenal results in just 18 months. Find out more.

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Trump pose after assassination attempt
Customer Experience
George Sotiropoulos

An Assassin and Your Business

“….Politics is Knowing when to pull the trigger” is the end of a quote from GodFather 3 in regards to finance but I’d argue it applies to business in general. In this case I show how a potential assassination can be leveraged in such a way that only Trump benefits and that is no accident. When you can follow an approach popularised by Ben Settle to build a world for your audience and customers.. you can have them do all sorts of things for you and enthusiastically too.

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Business Value
George Sotiropoulos

The Beam in Your Business Eye

Do you know the one mistake almost everyone makes, even when they’re aware of it?

I recently had a conversation with a top copywriter who revealed a surprising truth that affects us all.

Curious about what it is and why we keep falling short despite knowing it?

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Business Value
George Sotiropoulos

Delusions and your Bottom Line

My friend’s father, suffering from Alzheimer’s, was gripped by delusions, convinced of an impossible affair. This heartbreaking scenario made me reflect on the delusions in my business and career that cost me millions. From trusting untrustworthy people to believing toxic environments would change. How did I finally break free from these costly illusions? The answer can be surprisingly simple.

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Business Value
George Sotiropoulos

From School To Business: The Power of Experience Design

Ever walked into a place designed to create an unforgettable experience? Imagine a school like that. I recently toured a new school in Dubai, where my wife will work, and my daughters will attend. The moment you step into the welcoming entrance, you know it’s different. Bright, spacious, and thoughtful in every detail. And it only gets better from there. Read on to learn what it can teach you about your business.

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Business Value
George Sotiropoulos

Don’t Bring a Calculator to a Gun Fight

Last Thursday’s US Presidential debate was more than just political theater. Hidden within the chaos was a crucial lesson for all business owners. It’s not about age or stats—there’s a deeper secret. Trump’s approach clashed with Biden’s in a way that revealed a powerful tactic. Want to uncover what this hidden strategy is and why you should apply it when speaking about your business? The revelation might just surprise you.

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guy in white shirt surrouned by women in red
Business Value
George Sotiropoulos

Get Heard in a Crowded Market

Ever heard of Eugene Schwartz?
If not, and you want to stand out in a crowded market, it’s time to get up to speed. Discover the crucial concepts of market sophistication and customer awareness that can help you cut through the noise. It’s a masterpiece on how to get your message noticed. Read the brief into to find out more..

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Business Value
George Sotiropoulos

Who are these Discount Zombies and Why Should You Care?

They’re not who you think they are. They’re lurking, ready to drain the lifeblood of your hard-earned success. Who are these relentless creatures? How can you spot them before it’s too late?
Explore the tactics and signs of these price-squeezing predators and share strategies to protect your business from their grasp. Stay vigilant and stay ahead.

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Business Value
George Sotiropoulos

WHO is your Market?

Sometimes, a single piece of information can shift your entire perspective and transform how you have been running your business. Discover how understanding one crucial concept can make all the difference – especially if you feel things have become more challenging recently.
Curious to know more? Stay tuned to uncover this vital insight that could bring some much needed success.

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George smoking a cigar and a beer after successful delegation
Business Value
George Sotiropoulos

Daily Email and Post 450

Today marks a milestone – my 450th daily post and email.
Sharing these insights is my way of helping you level the business playing field.
Why daily? Because each day brings new ideas that can make a difference now, not next week.
These emails connect us, offering value without collecting a dime.
Here’s to your success.

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Beautiful designed lounge with an amazing view
Business Value
George Sotiropoulos

Can You Charge a Premium in a Commodity Market?

Last week, we explored how to avoid the constant pressure to lower prices and still thrive. Vance Morris, with his carpet cleaning business, defies the odds by charging much more than his competitors in a commodity market and gaining a loyal base of repeat customers. How does he manage this in such an environment where everyone else tries to undercut each other on price? Stay tuned to learn more

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kids in a desert school under the hot sun.
Business Value
George Sotiropoulos

Business Lessons from a School that Makes Parents Sweat

As I parked my car in the scorching 44°C(111.2°F) heat, I realised how much customer experience and value matter.

My daughter’s school? A logistical nightmare:

* Staff hogging all the good parking spots.

* Gate farthest from where we park.

* No access to the air-conditioned buildings.

* A sun-soaked trek to the car with my daughter.

It felt like a fire walk and sauna every day.

But the new school next door? A dream:

* Ample parking for everyone.

* Convenient, central pickup and drop-off.

* A welcoming lobby with a café for parents.

They’re already full with a waiting list, and they haven’t even opened yet.

Curious how these lessons apply to your business?

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mickey mouse on a yacht in Greece
Business Value
George Sotiropoulos

Why Disney Can Charge Double and Be Worth Every Penny

Ever wonder why Disney can charge twice as much as Six Flags but still have people lining up to spend? It’s not just about the rides. Imagine stepping into a world of magic, where every meal, every souvenir, and every experience is crafted to perfection. Curious about what sets Disney apart and how you can apply these secrets to your own business? Stay tuned, and discover the magic behind the strategy.

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Business Value
George Sotiropoulos

The Mouse and Your Business

Who knew a Mouse could teach us about achieving business freedom? The magic keeps us coming back, eager to spend more for that unforgettable experience. Curious about how you can apply these lessons to your own business? Join us this Wednesday at the Profit and Dine Differentiation Dinner..

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man in expensive suit begging for money
Business Value
George Sotiropoulos

Why “Cheap” Costs You More…

Feeling frustrated by constant pressure to reduce your prices? This story unveils the power of differentiation and how it can make your business immune to blackmail from Discount Zombies. Discover the key to standing out and maintaining your value. Stay tuned for insights that could transform your approach to pricing and competition.

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Business Value
George Sotiropoulos

Key Insights from our Online Differentiation Workshop

Did you miss our recent workshop on standing out in a crowded market? Don’t worry! Here’s a quick recap of the key insights and actionable strategies we covered. Dive in to see how understanding and leveraging customer desires can transform your business. Plus, join us for a deeper dive at our live session in Dubai this Wednesday!

Read on for more details.

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woman heading to crowded restaurant with band playing
Business Value
George Sotiropoulos

Features Won’t Fill the Seats, But This Will…

Yesterday, I shared how we helped an Events company owner expand into Saudi Arabia while reigniting growth in her core business. The secret? Understanding the real reasons restaurant owners hire her – and it’s not what you think. By shifting her focus, she left competitors in the dust. Want to know how she filled seats and achieved success? Click to discover one of the key insights we used

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Business man looking lost sitting at a food stand in middle of desert
Business Value
George Sotiropoulos

Is Your Business Worth Anything?

Profitability alone doesn’t guarantee a buyer will be interested in your business. In fact, many owners don’t realise that 7 out of 10 businesses fail to sell—not because they’re unprofitable, but because they lack what buyers value most:….

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Business Value
George Sotiropoulos

Does Your Business Miss You?

“I ain’t missing you at all… since you’ve been gone.”
That’s the song your business should sing when you’re away.
If your business misses you every time you step out—whether it’s for a holiday, a family event, or even a few hours—it’s a sign of trouble.

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business man on the ski slope with little snow wearing an expensive suit and sun glasses
Business Value
George Sotiropoulos

Planes, Trains, Automobiles and a Business that Runs Itself

A friend of mine recently jumped on a plane for his 12th trip in just nine months. He’s headed to Europe for some skiing and a bit of downtime to enjoy a hobby he’s fallen in love with.
But here’s what’s remarkable: his business doesn’t miss him.
It wasn’t always this way. Just a few years ago, he was stuck working 80-hour weeks, tethered to his desk and overwhelmed by the daily grind.
The turning point? He decided ……

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woman staring through a gaping hole in her house to a dark stormy day outside
Business Value
George Sotiropoulos

Do you Really Think Investors Will Pay for Brownie Points?

When you’re running a business, it’s easy to think buyers will see the value in everything you’ve built—the late nights, the sacrifices, the blood, sweat, and tears.
But buyers don’t care about brownie points.
They care about what your business can do for them. If you can’t answer that, your business could end up like Sally’s….

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George smoking a cigar and a beer after successful delegation
Business Value
George Sotiropoulos

Downloading the Secrets to a Valuable Business

“I know kung fu.”
That line from The Matrix always stuck with me. Imagine downloading a lifetime of knowledge—mastering martial arts, business strategies, or customer service excellence—in seconds.
While we can’t quite do that yet, what if you could save years of trial and error in your business?

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George smoking a cigar and a beer after successful delegation
Business Value
George Sotiropoulos

Happy Hour and the Gold Rush

Back in 1999, I took a road trip to the American River—the exact spot where James Marshall discovered gold in 1848 and kicked off the California Gold Rush.
When Marshall first found gold, the area was quiet. No crowds. No rush. Just endless opportunity for those who knew where to look.
It reminded me of our last Business Value Happy Hour.
A small group of us listened as one of our peers shared how he turned his business into a goldmine
Don’t miss the next opportunity. Find out more inside…

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Business Value
George Sotiropoulos

Happy New Year – 2025

2025 is here, and it feels like a year of growth and opportunity.
This year, I’m doubling down on some exciting new initiatives designed to help business owners take their companies to the next level. From collaborations and workshops to practical strategies you can apply immediately, I’ve outlined it all in my latest post.

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George Sotiropoulos in a zoom discussion on Business Value
Business Value
George Sotiropoulos

2024 – Year in Review

2024 taught me some big lessons—ones I thought I already knew but needed to learn again.
These lessons reshaped how I approach my business, the people I surround myself with, and the value I bring to my clients. They’ve set me up for a major shift in 2025, and I’m excited to share the journey with you.
Curious what I learned and how it might apply to you?

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