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Our Daily Blog

Business Value
George Sotiropoulos

Curse of Knowledge

Don’t try to be everything to everyone. I recently met an entrepreneur who promised to handle every aspect of marketing. The result? People tuned out. She quickly pivoted careers. The lesson? Focus on excelling in one area, meeting your audience where they are, and delivering what they truly need. That’s how you attract and keep customers. Want to master this? Join our free course to learn how a 60-year-old marketing secret can transform your business.

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Avandoned starbucks with tumbleweed rolling by
Customer Experience
George Sotiropoulos

Systems and Common Sense

In business, systems and processes are essential, but they must reflect your values and customer experience. A friend of mine recently encountered a situation where an abrasive negotiator who lacked connection and cultural understanding, disrupted the negotiation. The lesson? Poorly executed systems can harm relationships and outcomes. As a business owner, ensure your processes align with how you want to engage with others, leading to loyalty, predictability, and ultimately peace of mind.

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Business Value
George Sotiropoulos

Every Day Brings You Closer to an Exit: Are You Prepared?

Did you know every day you own your business brings you one day closer to an exit – and often it can be unexpected and sooner than you imagined. So every decision you make is an exit decision – building up or destroying what you are working so hard on.

You can’t control 100% when you exit but you can control being prepared so that you and your family can benefit from what you built whether it’s planned or unplanned (think death, disability, divorce, disease, debt, etc.).

Are you creating or burning you wealth today?

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business man walking a tightrope over a city
Business Value
George Sotiropoulos

How One Client Hit 30% Growth Without Spending an Extra Dime

When David and his wife faced hard times with their business, they were struggling to keep afloat without spending more money. Eighteen months later, they achieved a remarkable 30% growth rate without any extra advertising costs. Discover how they transformed their business by focusing on what made them successful in the first place and cutting out distractions. Learn their strategy and find out how you can do the same for your business

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couple at a table
Business Value
George Sotiropoulos

Client Success Story

Losing the person who did my hair personaly for 13 years was a small sacrifice to make to ensure he has the freedom in his business to be able to let the Dubai business run on auto pilot so he can personally be based in Thailand with his family.

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Wedding photo in pylos greece 2014
Business Value
George Sotiropoulos

Selling Yourself Short by Craving Approval

Today marks my 10th wedding anniversary in Greece—a day that revealed a surprising truth. I was eager to impress someone important, hoping for approval. But things didn’t go as planned. An empty table, a missing card, and a powerful lesson emerged from that night. It applies to how we run our business and a better way to grow our business. Click to find out what happened, the lesson learned and how you can get to the next level with my free 5-Day Challenge.

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Business Value
George Sotiropoulos

Empty Bottles…Empty Tables…Empty Business

Be patient, Dad,” my 4-year-old said as we waited 45 minutes for our order. Surrounded by the sea and a lovely breeze, I realised something crucial—a lesson from my newly launched 5-Day Challenge. Want to uncover what truly drives your market? Want to stop obsessing about price discounts and ineffective advertising? Join now for free and transform your business.

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An Accountant who is a Clown
Business Value
George Sotiropoulos

Don’t Treat Customers Like a Bank Does

What can dealing with the customer service of your bank teach you?
Its a goldmine of how not to treat your customers and the topic of today’s post.
Now banks have no excuse to provide poor service but they do across the board and it’s mostly due to a finance mindset that erroneously sees customers as costs and not assets.

Segment and treat your customers like the different assets they are… and the sky is the limit.

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Business Value
George Sotiropoulos

Its Easy to Neglect Your Best Customers

Curious how a favourite family beach spot lost its charm? A single change made all the difference. It’s a powerful reminder of how subtle shifts can impact whether your best customers stay or abandon you. It doesn’t even have to be something you did wrong.. but rather something you stopped doing that you did before. Check out how small actions can keep your customers engaged or send them to your competitors.

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Business Value
George Sotiropoulos

You Go as High as the Company You Keep

Ever wondered if your business relationships are holding you back? You might be attracting the wrong crowd without even realizing it. Are those free promotions and networking groups actually draining your energy and time? Discover the hidden traps and how to invest your efforts wisely to attract the right customers. Curious about the secret to confidently charging what you’re worth? Click to unveil the surprising insights…

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guy sitting alone at a bar
Business Value
George Sotiropoulos

Bad English Lead Generation

When reaching out to attract leads for your business are you doing so by planting a big sign on you head and asking people to kick you because you look like a Jack ***?
Instead find out what the people you want to attract really need and want.. and then effectively communicate it.
It’s the topic of our upcoming 5 steps to stop competing on price series coming up.

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guy in white shirt surrouned by women in red
Business Value
George Sotiropoulos

What Makes You Stand Out

How well are you standing out versus your competition? Do your customers see you as unique and superior and someone to whom they want to give their business – repeatedly? Find out by two simple questions you can ask them…

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busy woman who missed a bus
Business Value
George Sotiropoulos

Stop Doing What I Don’t Want to Do

A line from Romans and a couple of wake up calls in my personal health has clarified in my head when I stand in my own way. It also helped a client get out of his way and achieve phenomenal results in just 18 months. Find out more.

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Trump pose after assassination attempt
Customer Experience
George Sotiropoulos

An Assassin and Your Business

“….Politics is Knowing when to pull the trigger” is the end of a quote from GodFather 3 in regards to finance but I’d argue it applies to business in general. In this case I show how a potential assassination can be leveraged in such a way that only Trump benefits and that is no accident. When you can follow an approach popularised by Ben Settle to build a world for your audience and customers.. you can have them do all sorts of things for you and enthusiastically too.

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Business Value
George Sotiropoulos

The Beam in Your Business Eye

Do you know the one mistake almost everyone makes, even when they’re aware of it?

I recently had a conversation with a top copywriter who revealed a surprising truth that affects us all.

Curious about what it is and why we keep falling short despite knowing it?

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Business Value
George Sotiropoulos

Delusions and your Bottom Line

My friend’s father, suffering from Alzheimer’s, was gripped by delusions, convinced of an impossible affair. This heartbreaking scenario made me reflect on the delusions in my business and career that cost me millions. From trusting untrustworthy people to believing toxic environments would change. How did I finally break free from these costly illusions? The answer can be surprisingly simple.

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Business Value
George Sotiropoulos

From School To Business: The Power of Experience Design

Ever walked into a place designed to create an unforgettable experience? Imagine a school like that. I recently toured a new school in Dubai, where my wife will work, and my daughters will attend. The moment you step into the welcoming entrance, you know it’s different. Bright, spacious, and thoughtful in every detail. And it only gets better from there. Read on to learn what it can teach you about your business.

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Business Value
George Sotiropoulos

Don’t Bring a Calculator to a Gun Fight

Last Thursday’s US Presidential debate was more than just political theater. Hidden within the chaos was a crucial lesson for all business owners. It’s not about age or stats—there’s a deeper secret. Trump’s approach clashed with Biden’s in a way that revealed a powerful tactic. Want to uncover what this hidden strategy is and why you should apply it when speaking about your business? The revelation might just surprise you.

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guy in white shirt surrouned by women in red
Business Value
George Sotiropoulos

Get Heard in a Crowded Market

Ever heard of Eugene Schwartz?
If not, and you want to stand out in a crowded market, it’s time to get up to speed. Discover the crucial concepts of market sophistication and customer awareness that can help you cut through the noise. It’s a masterpiece on how to get your message noticed. Read the brief into to find out more..

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Business Value
George Sotiropoulos

Who are these Discount Zombies and Why Should You Care?

They’re not who you think they are. They’re lurking, ready to drain the lifeblood of your hard-earned success. Who are these relentless creatures? How can you spot them before it’s too late?
Explore the tactics and signs of these price-squeezing predators and share strategies to protect your business from their grasp. Stay vigilant and stay ahead.

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Business Value
George Sotiropoulos

WHO is your Market?

Sometimes, a single piece of information can shift your entire perspective and transform how you have been running your business. Discover how understanding one crucial concept can make all the difference – especially if you feel things have become more challenging recently.
Curious to know more? Stay tuned to uncover this vital insight that could bring some much needed success.

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George smoking a cigar and a beer after successful delegation
Business Value
George Sotiropoulos

Daily Email and Post 450

Today marks a milestone – my 450th daily post and email.
Sharing these insights is my way of helping you level the business playing field.
Why daily? Because each day brings new ideas that can make a difference now, not next week.
These emails connect us, offering value without collecting a dime.
Here’s to your success.

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Beautiful designed lounge with an amazing view
Business Value
George Sotiropoulos

Can You Charge a Premium in a Commodity Market?

Last week, we explored how to avoid the constant pressure to lower prices and still thrive. Vance Morris, with his carpet cleaning business, defies the odds by charging much more than his competitors in a commodity market and gaining a loyal base of repeat customers. How does he manage this in such an environment where everyone else tries to undercut each other on price? Stay tuned to learn more

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kids in a desert school under the hot sun.
Business Value
George Sotiropoulos

Business Lessons from a School that Makes Parents Sweat

As I parked my car in the scorching 44°C(111.2°F) heat, I realised how much customer experience and value matter.

My daughter’s school? A logistical nightmare:

* Staff hogging all the good parking spots.

* Gate farthest from where we park.

* No access to the air-conditioned buildings.

* A sun-soaked trek to the car with my daughter.

It felt like a fire walk and sauna every day.

But the new school next door? A dream:

* Ample parking for everyone.

* Convenient, central pickup and drop-off.

* A welcoming lobby with a café for parents.

They’re already full with a waiting list, and they haven’t even opened yet.

Curious how these lessons apply to your business?

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mickey mouse on a yacht in Greece
Business Value
George Sotiropoulos

Why Disney Can Charge Double and Be Worth Every Penny

Ever wonder why Disney can charge twice as much as Six Flags but still have people lining up to spend? It’s not just about the rides. Imagine stepping into a world of magic, where every meal, every souvenir, and every experience is crafted to perfection. Curious about what sets Disney apart and how you can apply these secrets to your own business? Stay tuned, and discover the magic behind the strategy.

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Business Value
George Sotiropoulos

The Mouse and Your Business

Who knew a Mouse could teach us about achieving business freedom? The magic keeps us coming back, eager to spend more for that unforgettable experience. Curious about how you can apply these lessons to your own business? Join us this Wednesday at the Profit and Dine Differentiation Dinner..

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man in expensive suit begging for money
Business Value
George Sotiropoulos

Why “Cheap” Costs You More…

Feeling frustrated by constant pressure to reduce your prices? This story unveils the power of differentiation and how it can make your business immune to blackmail from Discount Zombies. Discover the key to standing out and maintaining your value. Stay tuned for insights that could transform your approach to pricing and competition.

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Business Value
George Sotiropoulos

Key Insights from our Online Differentiation Workshop

Did you miss our recent workshop on standing out in a crowded market? Don’t worry! Here’s a quick recap of the key insights and actionable strategies we covered. Dive in to see how understanding and leveraging customer desires can transform your business. Plus, join us for a deeper dive at our live session in Dubai this Wednesday!

Read on for more details.

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woman heading to crowded restaurant with band playing
Business Value
George Sotiropoulos

Features Won’t Fill the Seats, But This Will…

Yesterday, I shared how we helped an Events company owner expand into Saudi Arabia while reigniting growth in her core business. The secret? Understanding the real reasons restaurant owners hire her – and it’s not what you think. By shifting her focus, she left competitors in the dust. Want to know how she filled seats and achieved success? Click to discover one of the key insights we used

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business man wearing an American footlball helmet diving and catching a ball in the endzone of a football stadium.
Business Value
George Sotiropoulos

Will You Need a Hail Mary for your Business?

Incredible moment in yesterday’s NFL game! With just 2 seconds left, the Commanders’ Jayden Daniels launched a Hail Mary—Chicago tipped it, but it still found Noah Brown’s hands for the game-winning touchdown. Pure elation for Washington, heartbreak for Chicago.
But here’s what’s even more surprising… many business owners are relying on a Hail Mary when it comes to capturing the full value of what they’ve built. Are you one of them?
Read on to find out.

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woman on motor bike flying through the air with jet fire streaming out of the back. She is exhilirated.
Scaling the Business
George Sotiropoulos

Step Back and Watch Your Business Fly

Ever felt trapped by the daily grind, unable to step back without fearing things might fall apart? Jane who owned a logistics company did too—until she leveraged data and a key metric to uncover her most profitable customer segments and empower her team. Now she’s free to explore business opportunities worldwide while her company thrives. Discover on Tuesday the 29th of October the key metric and data-driven approach that transformed her business, boosted its profits and freed her time.

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Me and group of relationship building networkers facing the camera.
Business Value
George Sotiropoulos

Actions Speak Louder than Words

Ever had someone in business question your value just because you’re no longer “officially” part of the group?
I had an eye-opening experience with a member I’ve known for years in a networking organisation that left me rethinking what it truly means to build lasting relationships in business.
The lesson I took away? It speaks volumes about how some people approach relationships and opportunity and where you should be investing your time and money.
Read on to find out more.

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Pilot confused and flying with lack of instruments
Business Value
George Sotiropoulos

Are you Flying the Business with out a Fuel Gauge

Are you chasing metrics such as ROAS without the full picture? I’ve seen so many business owners led down costly paths to optimise this and other metrics, but it’s often the wrong one to focus on without the full context.
At our upcoming Profit and Dine session on October 29th, we’ll give you the full context by diving into the key metric you really need to guide your investments—and boost your profits and cash flow.
Join us in Dubai or online to gain actionable insights that can transform your business

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George giving a presentation at In5 campus for Dubai Media City. He is showing a screen and participants are looking.
Business Value
George Sotiropoulos

Stop Wasting Time and Money Attracting the Wrong Customers – Do This Instead

Ever feel like you’re wasting time and money on things that don’t drive results? Jonathan did. He spent hours on a logo and “branding”, only to realize he wasn’t focusing on the deals that matter.
But a few months later, everything changed. He hadn’t spent more on marketing—but his profits soared. How?
By understanding one key metric about his customers.
Want the same clarity? Join us on October 29th at Stay Café in Dar Al Wasl Dubai or online

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point of view of nfl player who has a bunch of players running towards him
Business Value
George Sotiropoulos

Are You Being “Stuffed” in Your Business?

Are you running the same play over and over, wondering why you’re stuck? It doesn’t matter how hard you push—if your strategy isn’t right, the results are always predictable.
You might think it’s just a rough patch, but what if the problem is your playbook? If you’re ready to stop spinning your wheels and finally see progress, it’s time to rethink your approach.
Want to know how?

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George leading breakout disucssion during networking meeting
Business Value
George Sotiropoulos

10 Minutes to Save Years of Stress and Money

Sometimes networking events don’t go as planned—especially when you’re dealing with a noisy venue, a wandering toddler, and an impromptu pivot to something far more valuable.

What happened next in one unexpected 1:1 conversation completely shifted the day. It was all about systems, growth, and a game-changing mindset.

For a young entrepreneur, a roadmap she will never forget.

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