in the story with David and Nathan, David is allowing himself to take his eyes off his business by indulging the wishes of a customer that has become too big. You don’t want to be at the mercy of a big whale of a customer or it can evaporate your business in a second or keep you up at night worrying about it..

in the story with David and Nathan, David had his “black knight” Jack, who is destroying the value of David’s business by being completely inept in his finance role. It’s an unforced error and 100% avoidable. It just requires a commitment to producing and providing high quality financial reporting.

in the story with David and Nathan, Nathan started by how David’s poor customer experience from outsourcing is destroying the value of his business. Some metrics in this article make Nathan’s point pretty clear…

In the world of business, the real thief may not always be who you expect. David finds out finally the uncomfortable truth – that the thief jeopardizing his company’s value and his family’s future is closer than he thinks.

As the stakes get higher, the complexity intensifies. Juggling projects, pleasing clients – but is David losing sight of what matters?

Tough calls and slashed costs – the realities of running a business. But could these decisions lead to unexpected pitfalls? What will David find out eventually?

David begins suspecting his employees, even one he went above and beyond looking out for. Who in your organization would you protect unconditionally? Is your loyalty justified?

Just when David thinks he has everything under control, a breakfast chat changes everything. Are you aware of everything happening in your business, or is there a blind spot you’re unaware of?