Our Daily Blog

car tailgaiting another
Customer Experience
George Sotiropoulos

Tailgating a Customer

Just like a relaxing drive can be interrupted by an unwanted driver riding too close behind us so often our customers are disturbed when we come in fast and close demanding a new purchase or more money. Avoid that common mistake and watch your profits soar.

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Customer Experience
George Sotiropoulos

Getting Customers as a Hassle

Spam is the gift that keeps on giving when it comes to identifying what’s wrong in today’s business. By acting opposite of the majority who employ spam or buy into the purveyors of it you will stand out and be more attractive to prospects and customers than spamists who whistle and holler

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killer clowns
Dependency on Owner
George Sotiropoulos

The Clowns Haunting Your Business

Complexity Clowns are another bane on the existance of SME owners. They come and try to sell complicated solutions that have no relevance or practicality to you and your situation by showing off corporate owners and others who were fleeced. Find the simple test you can ask them to find out who is and who is not a clown.

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showing complexity wiht a person and buildings
Scaling the Business
George Sotiropoulos

“Keep it Simple Stupid”

As Business owners we often make the mistake of thinking complexity equals quality and overpaying on complicated solutions that have no chance of success but which are sold to us magic solutions. Protect youself by going back to the basics.

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A sinister man surrouned by a python snake
Customer Experience
George Sotiropoulos

When Customers Squeeze You

PIA (Pain in the A**) Pythons – these creatures latch onto a business owner as a normal customer and then they squeeze the owners dry by immobilizing them with complaints, questions, issues so they monopolise all their time and energy until the owner pretty much loses the will to live or gives in on price and other demands. Customers are not always right and you should never have to be stuck with a Python.

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woman in modern setting sitting in the dock
Customer Experience
George Sotiropoulos

Shame Stopping Your Sale?

Shame can keep us from doing what is best for us and often lead us to disastrous paths as a character in a movie I saw recently experienced. When you speak to your customers are you identifying where they might be too embarrassed to ask for help and so making it comfortable for them to do so with you… and finally have the solutions they so desired.

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business man in dark wtih light shining behind as if knowledge but dark as in a curse.
Customer Experience
George Sotiropoulos

Your Business and a Common Curse

We are often passionate and very knowledgeable about what we provide. It’s good to know what we are doing but it can be major trap when we fall into the curse of knowledge and assume our audience knows as much as we do, or are further along the journey than they really are. Overcome this curse and see your conversions begin to skyrocket.

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Logo salesman drawn as a clown
Customer Experience
George Sotiropoulos

No One Cares About Your Logo

Snake Oil Branding Bats are a scourge for modern entrepreneurs as they manipulate and sell them worthless solutions around vanity measures that do nothing for the underlying business. Read in this article to see what one of these “rebranding” victims look like.

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boss monitoring all his employees through spyware
Dependency on Owner
George Sotiropoulos

Key Stroke Spying Your Business Away

Accountability and measuring employee performance is critical but when do you take it too far and it becomes a liability that threatens the business itself. Read this example.. based on a true story but details changed and some light literary license taken.

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roman in front of modern dressed crowd
Business Value
George Sotiropoulos

He’s not the Messiah… He’s a Very Spammy Boy

False Messiahs and Slick Salemen are the expensive vampires hunting each business owners and looking to sell them the dream of a quick fix or solution regardless of whether it will work or is even appropriate. You’ll save countless hours and money in knowing how to identify and avoid the false messiahs who will do all they can to try to stick their claws in you and convert you.

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ww2 soldier in a modern office
Business Value
George Sotiropoulos

Key Lesson from a War Criminal

Can we learn from depraved moments in history. In fact we can. What is scary is what allowed ordinary people to become professional killers and how they rationalized it away. This Rationalisation mechanism is what we have to identify and address when it comes to our business. Because often it traps us in routines and practices that at best keep us stuck and at worst set us up for failure.

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A clown which shows the spammer is holding a business meeting
Scaling the Business
George Sotiropoulos

Help me Tailor my Business

Once again we see the finest in cold emails form people actually getting paid to deliver this crap. I’m being nice and not revealing this person’s full name and company but the email is his. And for someone whose promise is to give me tailored content…. It’s generic and plain stupid.

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Couple standing in front of a moving bus
Scaling the Business
George Sotiropoulos

Hit by a Bus or Divorced

The cliché getting hit by a bus may be in need of getting hit by a bus itself. Only 6,000+ people have bene hit by bus in 20 years. Divorce on the other hand claims nearly 50% of all marriages where there is an entrepreneur. So it makes sense not to prepare for divorce but have a business that is prepared at all times – for every opportunity or D challenge.

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guy receiving a gift and not knowing what to do
Business Value
George Sotiropoulos

Own the Opportunity

Often opportunities are once in a lifetime event. Some business owners had their life changing opportunity in their hands but were not ready when it came and now it’s gone, if not forever, for years. All it may take to be ready.. have your financials and records in order.. starting from today.

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couple being romantic while checking out business on computer
Business Value
George Sotiropoulos

Put the Spark Back in Your Business

It’s easy to get trapped and lose the spark in loving your business and forgetting why you started it in the first place. There are some practical steps you can take but it all starts with the right mindset and the right playbook. Reginite the spark and you will enjoy not only running your business again but owning an asset that puts more money in your pocket and is attractive to investors and customers.

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Donkey sitting in a tuxedo at a computer sending emails
Scaling the Business
George Sotiropoulos

Paid to Look Like an “ASH”

A stupid open in a Linkedin Email illustrates the epidemic ravaging our inboxes and some unaware Entrepreneurs – huckster salesmen promising leads but delivering S**t. See a perfect example inside.

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happy customers with thumbs up
Customer Experience
George Sotiropoulos

Overdelivering and Winning a Relationship

The Best businesses, the ones with the most profits and which give owners the lifestyle that many others envy are businesses that understand the difference between focusing on making a sale or focusing on making and deepening a customer relationship. Walk with me as I finally meet a printer who addresses an immediate need but does it in a way that makes it a long term relationship with me.

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Business Value
George Sotiropoulos

Looting the Business One Staple at a Time

My friend’s client was beside himself with the disappearing stationary in his large business that was costing him every September. Find out what he did the implications for your business.

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Grumpy bearded restauarnt owner
Business Value
George Sotiropoulos

Do you Know About Taxes?

Ever been “assaulted’ in a networking meeting by inane drivel and someone desperate to all at all costs. I experienced it this weekend and it reinforced how now to try to stand out to attract customers or investors to your business

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Modern dressed Eve and the Serpent in the Garden of Eden
Business Value
George Sotiropoulos

Today’s Slippery Snakes

As the story goes, Eve was tempted by a Serpent and brought death to the human race. In our businesses we are often tempted by Serpents who promise easy and seductive solutions to our problems but which only end up lightening our wallets and doing nothing to bring us success.

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Marketing wizard returns with some more bad automated marketing so picture shows wizard homeless
Business Value
George Sotiropoulos

The Marketing Wizard Returns

: The Marketing Wizard returns with one of his automated follow up emails that proceeds to award me a fictitious certificate. It’s a cautionary example of even an apparently successful business trying to take a short cut and having it blow up in their faces.

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Spider with a clock as a body showing the time wasting spiders laying waste to entrepreneurs
Scaling the Business
George Sotiropoulos

Eliminating The Spiders Trapping you in your Business

You can learn a lot by how a spider hunts its prey by realising we run our business day to day as if a spider has us as its prey. Instead of a web of silk we are trapped in web of time wasters and others who trap us and keep us from owning the business and living the life we want.

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wizard wearing a dunce cap in a homeless tent city
Business Value
George Sotiropoulos

Email From a Marketing Wizard

Lots of hype around AI but if you blindly follow templates and send out hundreds of inquiries.. well the results can be very funny to say the least..

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Scaling the Business
George Sotiropoulos

Discount to Disaster

Pricing is not easy but it’s so important to get right. You want to avoid leaving money on the tale on the one hand and being uncompetitive by offering too little value for what you price on the other. So though it’s not easy, it’s critical to tie it in with the solutions you provide. As a potential cleaning entrepreneur discovered over a 10 minute coffee conversation.

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Monkey with a swrm of monkeys behind him
Customer Experience
George Sotiropoulos

Pay Peanuts – Get Monkeys

Pay in Peanut get Monkeys. The reverse of this saying is also true.. Pay your people peanuts and they will be no better than monkeys when dealing with your clients. And that will kill your bottom line or severely crimp your growth.

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beautiful nature scene to show peace of mind
Scaling the Business
George Sotiropoulos

Peace of Mind and Profits from Predictability

A Delivery company is facing the stress of rapid growth with concerns about future staffing and capacity and not overdoing it. A sellability / equity mindset will help them cut through the fog and make the decisions that will build both their income and wealth. And give them much better peace of mine while they continue growing the business.

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Birthday Cake out of Money
Business Value
George Sotiropoulos

Birthdays and Predictable Revenues

Savvy restaurants will often ask you for your birthday. Why do they do this? Because they know you are likely to celebrate it with your family and friends and so gives them an opportunity to offer you a deal you can’t refuse and to celebrate with them. It’s also a clever way for a business you’d think is a fully retail “eat what you kill” sales type fo company to be able to add predictable and more “recurring” types of sales.

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happy customers with thumbs up
Business Value
George Sotiropoulos

They Didn’t Have to Do That

A wow personal experience in an optical shop shows the mindset of a business that puts customer first and which will pay them dividends on their 10 minute time investment – not only by me but by countless others who become referred to them.

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Business Value
George Sotiropoulos

9 Benefits Today of Optimising your Business for Tomorrow

I help business owners make their companies sellable but they often are not ready to act on sellability today. But here’s the thing. Starting today on sellability brings you 9 life changing benefits to your business that empowers you to dominate your competitors and make your business much more lucrative and easier to run. How many of these 9 benefits are you currently enjoying today

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networking dinner people standing in front of panaramic window
Business Value
George Sotiropoulos

It’s Not About How Many… It’s About Who

She came to the event knowing no one there could help her.
She showed up anyway.
Another guy skipped it because “only 5 people” were attending.
Guess who walked away with a powerful new connection?
This isn’t a post about networking.
It’s about what really creates leverage in business—
and why some people miss it entirely.
I break it down here.

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split screen.. a bunch of zombies throwing business card on left panel.. on right a sunny outdoor scene of 3 happy business women meeting each other
Business Value
George Sotiropoulos

He Focused on How Many—When He Should’ve Focused on Who

He’s planning to attend a networking event.
But find out only 5 people will be there.
Meanwhile, he’s packing 100 business cards, ready to hand them out.
Is this event a total waste of time…
or the room that changes everything?
Most people would skip it, scanning the web for a “better” event.
But what if what you really needed was already in the room?
Not more people.
Just the right ones.

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Business Value
George Sotiropoulos

Another Broken Promise

His daughter graduated.
His wife smiled.
But something felt… off.
There was no fight. No bitterness.
Just silence.
And when the message came in—
“Call me. We’ve got a problem…”
He said the same words he always did:
“I’ll be right back.”
Except this time…She didn’t wait.
This isn’t about one missed dinner.
It’s about what happens when the life you built… forgets to include you.

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Business Value
George Sotiropoulos

Why Pay Him.. He Works for Free?

“Why pay him? He’ll work for free.”
That’s what my boss told an investor who wanted to promote me.
I’d been building the business backend from scratch.
No salary. No support. No credit.
That moment taught me one thing:
Never let anyone undervalue your work—or your business.
If your pricing says “I’m just getting by,” don’t be surprised when buyers ignore you later.

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Business Value
George Sotiropoulos

When the Founder Still Chases the Commission

He built the company.
Closed deals. Took commissions.
Even beat his own team to the clients.
The result?
Millions made…
But tens of millions lost and even more left at the table.
And he wasn’t unique in that founders trap.
It’s the same mistake a lot of other entrepreneurs are still making today without realising it.
If your business depends on you to function…
It could be costing you more than you can possible imagine..
Even this second…
Read to find out more…

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George smoking a cigar and a beer after successful delegation
Business Value
George Sotiropoulos

We Were Supposed to Stop After 2 Hours…

We planned for 2 hours.
We stayed for 4.
No slides. No pitch deck. No “guru” speeches.
Just real founders swapping real stories about what it actually takes to build, grow, and exit.
One founder broke down how he’s setting up for a second bite of the apple.
Another? Got his business dissected—and rebuilt—live.
If you’re a 7-figure founder who wants strategy, not sugar…
The virtual session’s today.

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Business Value
George Sotiropoulos

The Hustle Bros Are Trying to Rufi Your Business

You’ve probably seen them.
Polished. Loud. Full of hype.
They promise shortcuts, AI hacks, and “zero-money exits.”
But what if the real risk isn’t what they’re selling…
It’s what they’re stealing—right from under your nose?
More than.. your money and your clients.
Something way worse:
Your attention.
Your clarity.
Your ability to build a business that actually gives you freedom.
The Hustle Bros are louder than ever—flooding feeds with flash and dopamine.
But what they’re really selling?
Find out before it’s too late.

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Business Value
George Sotiropoulos

Are You Building Income… Or Equity?

Most founders obsess over income.
But what if that’s the wrong scoreboard?
You can increase your revenue every year…
and still be stuck, broke, or burned out.
There’s one question I’ve learned to ask that reveals whether a business owner is building freedom—
or just a high-paying trap.
I unpack it in this new piece.
If you’re building something that’s supposed to last…
check it out in this article…

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